Hilton London Watford

Everything

The location was abit far for Wembley however was easy to get transport

I was extremely disappointed with my stay at Hilton. The room was unbearably hot, making it impossible to stay comfortably. I called reception several times, but no one answered. I eventually had to go downstairs to ask for assistance, only to be offered a bucket of ice instead of being moved to another room. The heat was so severe that my fiancé almost fainted shortly after we checked in. As a result, we had no choice but to check out just 20 minutes after arriving. The lack of response from reception and the failure to provide an appropriate solution turned what should have been a relaxing stay into a very stressful experience. I often book Hilton hotels, which made this experience even more disappointing. I expected much better from Hilton, especially when it came to handling a situation that affected guests’ health and safety.

I was extremely disappointed with my stay at Hilton. The room was unbearably hot, making it impossible to stay comfortably. I called reception several times, but no one answered. I eventually had to go downstairs to ask for assistance, only to be offered a bucket of ice instead of being moved to another room. The heat was so severe that my fiancé almost fainted shortly after we checked in. As a result, we had no choice but to check out just 20 minutes after arriving. The lack of response from reception and the failure to provide an appropriate solution turned what should have been a relaxing stay into a very stressful experience. I often book Hilton hotels, which made this experience even more disappointing. I expected much better from Hilton, especially when it came to handling a situation that affected guests’ health and safety.

The bar and bar staff The proximity to Harry Potter Studios

That the rooms didn't have air conditioning, and we're quite shabby.

The restaurant area was nice decor.

The bedrooms were extremely old and run down and yet the hotel charged top price. The bedroom was well below 2 star.

Great location, breakfast was ok! Plenty of parking, and the garden was perfect.

Beds, especially the sofa beds are very comfortable! breakfast was ok, despite having it at 8am the hot food had been out a while and gone stale. The rooms are in desperate need of refurbishment, dirty grout around the bath, old panels made from wood and painted around the bath! For a Hilton it's probably one of the worst ones I've stayed in.

It was nice. Everything was cooked well.

Nothing.

Decent location, good gym

It was a hot day and no air conditioning. We had a fan in our room but did little, we were promised more fans but they never arrived. Only once I officially complained were we moved to a room with air con

Waiting over 40 minutes on phone to try reach someone at reception