Sapa Mountain Resort, Affiliated by Meliá

I enjoyed staying at this hotel a lot. It was beautiful. Room was nice, while the exterior property was covered in lush foliage. Staff was professional and friendly. One thing to note is that the name of the hotel has changed a few times. Expedia refers to it as "BB Sapa Resort & Spa". It also used to be called "Victoria Sapa Resport & Spa" on some other travel sites. However, if you type either names into Google Map, it'll return a location marker with the name "Sapa Mountain Resort, Affiliated by Melia", leaving you to wonder if that is indeed the same place. It is.

I stayed at this Resort for 3 nights with my love, and we were truly impressed by this place. The room was clean, foods so delicious and the staff were very friendly—especially Mr. Thien, who helped us rent a great motorbike. My partner absolutely loved exploring Sapa by motorbike, especially one with a powerful engine (not just a regular motorbike). His enthusiasm made our trip an unforgettable experience. The resort also has a billiards table, and I had so much fun playing for the first time! I highly recommend this resort to my foreign friends when they visit Sapa. Once again, thank you so much, Sapa Mountain Resort, for making our trip so sweet and truly amazing.

This hotel possibly the best in SaPa. Friendly, English speaking staff, excellent service, great layout of hotel with very comfortable rooms can control the temperature. Great hotel breakfast and features, helpful staff and excellent location. Highly recommended.

Very nice hotel and a really excellent restaurant. The staff are excellent both at the reception and in the dining room. Laundry service was prompt and good. Breakfast was very good. The dining room staff actually set up a table for us in the sitting area because a big (and noisy) group were in the dining room when we went down for dinner. They absolutely went above and beyond to make our stay excellent. If we had a criticism the cutesy ‘make up room’ and ‘do not disturb’ sign gets blown in the wind and so our room didn’t get made up and the furniture for sitting in the room is very uncomfortable - otherwise we really enjoyed our stay! They double checked our room when we left for left behind items which we knew were none and found my bracelet a book and our flashlight! Thanks for the wonderful customer service!

fantastic property with excellent staff , Food and accommodations. Had a wonderful herbal bath in the nice spa. Beautiful views as well. Definitely worth coming !

The BB Sapa Resort is lovely during the day, but a loud night club starts up in the evening in a neighbouring building. The noise comes directly into the room when all you want to do is rest, particularly after the train or trekking. Seriously, if we wanted a nightclub we’d go to Hanoi, or Ibiza, not beautiful Sapa. So disappointed with this venue and experience.

An amazing stay in a lovely hotel. Perfect for our needs. The hotel is perfectly located just away from the busy centre of Sapa. All staff couldn’t do enough for us. I would definitely recommend this place if you are visiting Sapa.

Loved the Hotel , its ambience and the room where we stayed. But to put my honest opinion here, please be careful with few staffs where they will try to squeeze money from you by putting different allegations on you. Like, if you give for laundry , they will misplace your one item and will tell you that you have not given. On the hindsight after this, they will tell you that you cannot wipe your make up or liner in towels after washing your face.And after getting confronted by the hotel management still they will never apologise to you for their misbehaviour. Lots and lots of attitudes they have, so though the hotel is definitely good still will not recommend to anyone coz of the arrogance of few staffs.

I love Sapa and I love BB Sapa Resort & Spa! The location is excellent, basically in the center of Sa Pa town. The rooms are nice, the food is very good, they have quality amenities, and the staff are very friendly. When I return to Sa Pa again I will definitely stay at BB Sa Pa Resort & Spa again!

I will start by saying the hotel is lovely and clean, staff are friendly, food is good, rooms are authentic and comfortable, particularly loved the big bath! The spa is a short walk up the hill, unfortunately it’s not as lovely as the hotel, pool wasn’t very warm, the walls are covered in condensation which is causing mould. Shower areas not particularly clean. I had an amazing massage upstairs which was clean and no mould as it looked like it had been freshly painted. The real downside is location. Yes it’s not in the centre of chaotic Sapa it’s just up a little hill, it over looks the town literally on top of it, the noise from our room was awful. When you read up on this place it describes lake view, well that’s the lake in the town, we had that view from entrance and it’s not pleasant! View from room isn’t quite as bad, lovely gardens but you also have building work, awful run down hotels. There’s constant noise I had a quieter room in Hanoi! If you want peace after a day of hiking this isn’t the spot.