San Agustin El Dorado

The hotel is very good clean, and new, very silent, and people are quite sympatisch.

they did charge wrong and had to do an annex on the bill. specially the breakfast that should open at 4h30 only was half open at 6h30 the dinner has delayed openning for 2 hours

Emplazamiento en avenida principal, a 5’ andando de la Plaza de Armas y a 5’ andando de Convento de Sto Domingo. Cercano andando a casi todo. Personal muy agradable y siempre atento. Desayuno razonablemente bueno.

A veces había mucho ruido interno en el hall (otros huéspedes que salían temprano de excursión) y te molestaban dormir ( ruidos desde las 4/5 de la mañana). Todo ello se comentó en recepción.

Posizione centralissima, ideale per un soggiorno a Cusco. È un grande vantaggio, soprattutto considerando che l’altitudine può rendere gli spostamenti più impegnativi, in particolare nei primi giorni di permanenza. Colazione ottima

Ik werd s nachts opgehaald om een hike te doen. Ik vertelde dat mijn vriendin in de ochtend zou uitchecken. Toen ik weg was kwam een man van het hotel kwam s nachts om 1:30 am de kamer binnen terwijl mijn vriendin daar alleen lag. Hij klopte niet aan maar deed gewoon de deur open. Daarnaast was het erg luid in het hotel. 'S nachts werd nog hard gepraat op de gangen.

Clean spacious rooms and bathrooms. Lobby area was very open and nice to relax in with complimentary tea and water station. Staff were all kind and respectful. Customer service was exceptional. Excellent breakfast. Restaurant was also good.

For us the main issue was the bed. Every minor move / adjustment the bedhead banged against the wall which made it difficult to get a good night sleep. The mattress was also firm but this was secondary to the banging. Shower pressure was low but that said the shower was otherwise really nice. Laundry services were very expensive, particularly if you wanted same day service (50% markup). Would recommend if you need your clothes washed you walk to nearby laundry which does laundry in 2 hours delivered to your hotel for a fraction of the price.