Hotel Edelweiss

The hotel was reasonable to find from the station once we found the right exit. Reception was friendly and helpful. The room, labelled superior, was spacious and modern, but had a back yard type view. The location is close to several good restaurants and about 10-15 minute walk from centre. It is though close to the lake and well situated for a pleasant stroll along a well marked path in the direction of the botanic gardens. Our breakfast was included and had a selection of fruit, yoghurt, bread, cheese and warm dishes- scrambled egg, hashbrowns, bacon and tomato etc. initially they had gluten free bread but this had run out by our final morning. A pleasant hotel, ideally you might want to be more central but a good choice for a 2 to 3 night stay.

Beautiful hotel, good service.

The staff were lovely and the hotel very well situated. The room was excellent and had everything we needed. We had dinner in the restaurant and it was fab, the ambience, food and entertainment

We were met with a very friendly welcome. The front desk staff were super helpful and took our cases until we could check in later. Our room was spotlessly clean and warm with pleasant decor. The only downside was noise from surrounding rooms. We paid extra for breakfast which was in the restaurant. Although pricey it was plentiful and of good quality. Would have loved to eat in the restaurant at night if it had been open.

Very well located hotel. We took a taxi from the train station but it is only an easy 12 minute walk. Spotlessly clean room, fluffy towels, very comfortable beds, refrigerator & coffee machine. Quite unique decor with dark wood and alpine accents being quite delightful. Very helpful front staff. Being an avid tea drinker I would have loved a kettle rather than the coffee machine. It is not unusual for hotels to have a few kettles for the keen tea drinkers.Also I am on a quest to have all hotels provide non slip shower mats to aid safety especially when the shower is over a bath. We used the Corner Pub which is to the right of the hotel for drinks and a meal. There is also a supermarket opposite but it closes at 7pm All in all, a very convenient & comfortable hotel.

Stayed one night. Pleasant overall experience. Staff were friendly and attentive. Wifi connection was a little unstable, otherwise worth the money!

My husband and I had a great stay at this hotel—clean rooms, comfortable atmosphere, and excellent service. A special shoutout to Tania at the front desk, who was absolutely amazing. She was welcoming, helpful, and made the whole experience even better. Highly recommend!

The staff were helpful, friendly and accepting our extra ski bags into storage. The main restaurant is a must do, book early to get a table. Great fondue and entertainment that many come to see. The location across from a bus stop and reasonable walk to the train station and water taxi make getting around easier.

Wonderful hotel with great decor and ambience

The hotel has a good location that is easy to walk to the train station or the center of the old town. The staff was kind and check in was easy. I had the most basic room category and it was as expected: simple and the bed was comfortable. It is a 3 star hotel and it feels like that. Definitely could use some updates in the shower for example. The highlight was the breakfast! Really nice spread and super cute little restaurant that feels like you are in a cabin in the Swiss Alps. Very cozy and pleasant. I think they do Fondue at dinner time too. Unfortunately my biggest complaint is that the smell of my room was not good. It smelled like a hamster. eeek. I really hate to say that but it was not pleasant. I'm not sure why it would smell like that and maybe I don't want to know. It was very strong smelling in my opinion and something needs to be looked at there. Could have been the carpet or rotting wood.