LUX* Grand Gaube

Bad reception, unclean towels, very crowded for a small space.

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De staff is heel vriendelijk en behulpzaam! Het eten is heerlijk.

Un séjour absolument exceptionnel ! Tout était parfait du début à la fin. L'hôtel est magnifique, les installations sont superbes et l'ambiance est à la fois élégante et chaleureuse. Un immense bravo à tout le personnel, qui est d'une gentillesse, d'un professionnalisme et d'une attention remarquables. Chaque membre de l'équipe a contribué à rendre notre séjour inoubliable. Je recommande cet établissement les yeux fermés. Une expérience extraordinaire que je renouvellerai avec grand plaisir. Merci à toute l'équipe pour ces merveilleux moments ! ✨🏨💖

Rien

Variety and overwhelming. Loved every bit of it

Nothing

We chose LUX* Grand Gaube to celebrate our honeymoon and were genuinely looking forward to our stay. The resort itself is beautiful, the grounds are stunning, and the staff were warm and welcoming throughout. However, our experience was unfortunately overshadowed by a significant issue at check-in. We had booked and paid in full for a LUX* Suite, specifically chosen for its spacious layout. Upon arrival, we were downgraded to a smaller room due to a maintenance issue in our confirmed suite. While the team kindly offered to upgrade us from Half Board to Full Board as compensation, this did not make up for the loss of the room size and comfort we had paid for — especially on such a special occasion. The positives: Beautiful resort and grounds Friendly and attentive staff Excellent dining options Lovely honeymoon amenities The negatives: Downgraded from our paid LUX* Suite without prior notice Compensation offered did not match the value of the room we booked The issue was not fully resolved to our satisfaction We appreciate that maintenance issues can happen, but a room downgrade on a honeymoon — without proper compensation — left us disappointed. We hope management takes guest bookings and special occasions more seriously in the future. Booking Confirmation: 5964883535

We chose LUX* Grand Gaube to celebrate our honeymoon and were genuinely looking forward to our stay. The resort itself is beautiful, the grounds are stunning, and the staff were warm and welcoming throughout. However, our experience was unfortunately overshadowed by a significant issue at check-in. We had booked and paid in full for a LUX* Suite, specifically chosen for its spacious layout. Upon arrival, we were downgraded to a smaller room due to a maintenance issue in our confirmed suite. While the team kindly offered to upgrade us from Half Board to Full Board as compensation, this did not make up for the loss of the room size and comfort we had paid for — especially on such a special occasion. The positives: Beautiful resort and grounds Friendly and attentive staff Excellent dining options Lovely honeymoon amenities The negatives: Downgraded from our paid LUX* Suite without prior notice Compensation offered did not match the value of the room we booked The issue was not fully resolved to our satisfaction We appreciate that maintenance issues can happen, but a room downgrade on a honeymoon — without proper compensation — left us disappointed. We hope management takes guest bookings and special occasions more seriously in the future. Booking Confirmation: 5964883535

Clean, the food, the staff and the number of activities on ground

Nothing

The staff are very helpful and polite