Best Hotel

Stayed only for one night as had a layover in Riga, but the hotel was good. As expected. Great service.

I can recommend for short business stays

On the right side of basic/budget. Certainly without pretention or any frills at all and as such is basic. But basic here means simple, clean with good housekeeping and satisfying food. First impressions were a lttle discouraging but I was comfortable and the hotel provides well within its apparent market target.

My stay here would be best described as awful - the staff have no no idea what customer service means, the food is terrible, the beds are uncomfortable - I could go on but what is the point? I will give credit for nice bathrooms but that is it! What the stay worse was that there a group of young school kids on a football trip - who were unsupervised by either the coach or the hotel staff - the hotel staff were asked repeatedly to 'do something' they simply ignored the requests by yourself or other guests. I think you get the idea of what I am saying.

Just needed a place near the airport for flight the next day

近くの公園でのイベント参加のために宿泊しました。中心街からかなり離れているためか値段の割にとても広い部屋でした。ただし！設備にバスタブとありますが名ばかりで、いわゆる浴槽ではありません。ので、浴槽に浸かれることを期待しない方がいいと思います。

Siisti ja turvallinen. Ympärillä nyt ei paljon mitään ollut. Ilmastointi olisi nostanut arviota.

In one word terrible, staff rude, waited ages for stroganoff in restaurant, one chef to cook for 12 persons, we cook for two times the amount of people. Refused to take a twenty euro note, because of a slight rip in it. It was because the receptionist was cashing up, before hand over. I work in the customer service industry, and I know how to treat your customers. A in-depth course for staff, over a year might serve the hotel well. Would highly recommend people to avoid this hotel at all costs. It started off well when we arrived, but by God it went downhill fast. Our Daughter was in Hospital here in Riga, that is why we are here. I cannot wait to leave this place fast.

Ihan ok hotelli. Aamupala oli maittava ja riittävästi. Ainut miinuspuoli wrrä hotelli oli aika meluisa

I frequent this hotel and have stayed on a few occasions, it is a very popular budget option and is run pretty well with friendly staff and professional level for a budget establishment, you always know what to expect, it is not the most centrally located but with good transport links to Riga centre, airport and even out of town directions. The rooms themselves are quite decent, breakfast is satisfactory but one huge and i mean HUGE problem is almost non existant Sound proofing and added to this squeaky and thumping floors, i mean this building is relatively new or newly renovated (id assume in the last 10 years or so) how in the hell there is no sound proofing you can hear absolutly every noise from the corridors, and the adjacent rooms. If they get a grip on this issue , this hotel will be a total gem, as its already very popular in the area and i like it alot. Hope they can manage to sort this out somehow, i would thinks its good business sense, Thanks!