Grand Hotel Miramare

Great location

Excellent..! Need outlets in room for Phone charging.

Our stay at this 4 star hotel was toward the end of our six week vacation through Europe. We booked 4 star hotels at every location with the exception of an apartment in Dubrovnik. This was by far the worst of all hotels we stayed at. We checked in after dark, we found garbage in the bathroom waste basket and an empty bottle on the patio via moonlight as there are no lights for the balcony. On our way to dinner we complained to the front desk, we returned to find trash had been emptied. The following morning we found the room filthy, I took pictures and once again complained to the front desk as well as delivering them an opened bottle of water we found in the mini fridge. Again when we returned the room was cleaned. We understand the age of the building and the history of the area that does not constitute uncleanliness and feeling like it’s unsanitary. I’m not sure if this is something that needs to be addressed or not but I found it odd that we didn’t turn on the TV but there was a red light on on the bottom left it made me feel uncomfortable so I threw a shirt over it, after our complaints and room cleaned the following two nights the light was no longer lit. The breakfast and staff was good, on site parking and the location of the hotel are the best parts of this hotel.

I was so worried before I arrived as the reviews are so mixed. I shouldn’t have worried, the hotel is perfect for me for the following reasons: The location: It is a 10 minute walk in to town with a good mix of modern shops and tourist shops and bars and restaurants. The breakfast at the hotel is plentiful, a wide variety and the staff attentive. Breakfast is served in a nice room or on the terrace I thought I had to get the cable car to get to the high street but good news, you don’t need to. It is a 10 minute walk, on a pavement, slightly uphill but achievable. (I am in my 50’s). The cable car is a 10 minute walk away and takes you down the hill to the beach. 10 Euros there and back. The beach is pebbly but a good view. Sun beds are down there for hire. There are steps down to the beach after the cable car. Just take your time on the steps on the way back from the beach to the cable car. The cable car is ok if you are shaky with this type of thing. It is standing room and hot, but ok!! Moderate fitness needed to get up the steps to the cable car; although we found after 5 days in Sicily our fitness has improved. Don’t let it put you off, but it is not a flat along the beach stroll on your way back up. The view is amazing from the hotel. I am writing this form my balcony now and can’t stop looking at the sea and surrounding areas. Yes the balconies are not enclosed, it is more like sharing the space with your neighbours but that does give you a better view as it is not all brick walls. The staff have been lovely. Reception have been really helpful and the lady cleaning our room was lovely. The pool area is really relaxing. Been down there for a couple of hours today. The pizza was lovely at the pool bar and staff attentive. Beds are comfortable, shower pressure good. We are in a superior room, booked directly with the hotel. The airport shuttle also booked by the hotel was easy to do - €120 one way. The hotel is 10 minutes from the bus area that lots of tours run from. We did the godfather tour :-) Things that could be better are: Yes the room is tired, give me a weekend and a can of paint and it would look lovely! But it is clean. Yes tiny ants in the bathroom (2 mm in size?) but not to the point where it is intrusive/distracting. Maybe 10 in a week? Also yes forget to put things in the room after cleaning, toilet roll, coffee and creamer etc. but stopping at reception on the way out and it is soon fixed it. I appreciate it is totally out of the hotels control but some of the guests are noisy and inconsiderate. Coming back at 1pm and having a party on the balcony with loud Music? I know we are all on holiday and that means different things to different people. I see this more as a hotel where people want a good nights sleep to explore the lovely local area. Could have invited us all to the party!!! I would definitely come back. I checked today and the pool is open tomorrow (1st October) so not sure about previous reviews saying it is closed in October. I hope this review helps.

Excellent

We loved the hotel Miramare with its beautiful views over Isola Bella and the nice Mediterranean garden descending to the pool. We stayed in a nice big superior room with balcony. Every morning and evening we enjoyed sitting on the balcony relaxing watching the panorama or at the bar Terrace with a nice "aperitivo". The hotel is slightly dated but quality price is perfectly correct. Breakfast had plenty of choices, the staff and Director are very kind and always ready to help. We definitely love to come back here.

Excellent location, views, comfort, hospitality!

Hotel review, this hotel has great bones and you can tell it has gloomier history. The pool is run down, the tennis courts are also in a need of a major renovation the hotel is desperate fir it needs a total makeover/ renovation. The location is amazing and the view is breathtaking very closed to town. I really hope someone will fix this hotel. That been said stuff are very nice, breakfast was also very good.

This had to be the worst hotel we have stayed at in Sicily. Stay away! It is not a 4 star! There was no porter to help with our luggage, so we dragged it to the room ourselves, up stairs because the elevator does not go to our room. The rooms are small and dirty, no place to place your clothes, no hand soap at the sink, mold in the shower, no toiletries what so ever! Upon arrival, my friend was unnecessarily insulted by the desk staff about her weight and she’s only about 140 lbs. rude as rude can be! One you descended 184 steps to reach the pool, we were welcomed with a moldy pool with a torn liner. I could go on and on , but I think you get the overall stay, just don’t go!

The Grand Hotel Miramare is a very nice hotel and is well located, we have stayed at the hotel twice. The first time was six years ago and it was excellent in so many ways, however, six years on and it’s become average. The rooms have not been updated at all, they have become dated and very tired, particularly the en-suite condition and facilities. Black mould and a black drain hole in the bath / shower isn’t very appealing, plus I our room the shower head height adjustment was broken so was at the lower part of the travel bar so was too low to use as a shower at above head height. It was fixed by putting the head at the highest setting using electrical insulation tape to stop it slipping down, but then no ability to move the shower head down. Breakfast was good, but average rather than excellent. Overall disappointing this time around and not to the standard expected of a four star hotel. A four star hotel should be excellent in such areas.