Embassy Suites by Hilton Tampa Downtown Convention Center

one man at reception was particularly helpful

the coffee at breakfast wasnt even airline standard. Abysmal

Could not have asked for a better stay! Ron at the front desk and Steve A, the greeter at breakfast were top notch! Friendly and accommodating!! We will return again!!

My recent stay at Embassy Suites Downtown Convention Center was nothing short of exceptional, and it’s all because of the incredible team that goes above and beyond to create a memorable experience. From the moment I arrived, Bob made sure I was well taken care of. He ensured I had a beautiful room with a view and took the time to walk me through the hotel’s outstanding amenities. The manager’s evening reception was a highlight…delicious adult beverages in a welcoming atmosphere made it the perfect way to unwind. The complimentary cooked-to-order breakfast truly exceeded every expectation I had. I was honestly in awe of how phenomenal it was. Ms. Rosa prepared the best omelette and grits I have ever had hands down. I will absolutely be returning just for those breakfast potatoes alone! Each morning, Willy and Steve greeted me with warm smiles that genuinely brightened my day and made the dining experience even more enjoyable. Angel also deserves recognition for ensuring my lunch was prepared to perfection. Every detail, every interaction, reflected a level of care and pride that is rare to find. I’ve already booked my next stay for next month because this property has earned a true fan. I cannot wait to return and see the welcoming staff again especially Ms. Rosa, who truly holds a special place in my heart. If you’re looking for a place that delivers not only comfort but genuine hospitality, this is it.

Stayed 4 nights post cruise on our honeymoon. Neither I nor my wife have ever smoked or vaped. Yet we were charged $300 smoking fee. Time of the sensor alert coincided with shower and hair dryer; a false-positive. Appealed to hotel management and was told basically their sensor was never wrong, we smoked and the fee stands. (Don’t appreciate having my integrity questioned) Dealing with Hilton corporate now and considering class action lawsuit.

We stayed here prior to cruise leaving from the Port of Tampa. While there we also attended an NHL game. The hotel is a very quick walk to the arena. A free trolley stop is just outside the front entrance, which can be used to travel around the area, and does stop close to the port. The room was very large, clean and comfortable. The pool area was a little dirty, and the pool does have some noticeable area in need of repair. The bathrooms were not always open during the pool operational hours. The included breakfast was great, many options, as well as an egg/omelet station. The on-site restaurant was convenient and food was excellent.

Crystal and Cristal at the Embassy Suites were absolutely amazingggg!!!! Great customer service and knowledgeable about Hilton promotions

From start to finish my visit was amazing! Justin went above and beyond to make sure I was comfortable. He took the time to meet my needs without hesitation. Steve was the best at breakfast his smile would light up a room and when he asked if we needed anything he got it done! The water pressure in our room was low and he made sure someone came right up and fixed it! Thank you Justin and Steve for showing true hospitality.