Hampton Inn & Suites Reno

Amazing staff very welcoming!! The room was in top tier condition with everything being very clean. Breakfast was delightful with plenty of options for different taste palettes. Overall will be booking with them again.

Over all a wonderful place to stay. We were very disappointed that they no longer have a hot tub as advertised. They need to update their online description. It is annoying that the only ice machine is on the first floor.

Staff were very nice

Reason we chose this hotel was because it was advertised as having a hot tub and pool. It does not have a hot tub! And the indoor pool was tiny! I would not have stayed except we were drenched by sudden rainstorm and too tired to find another hotel.

There were no coat hangers in the room, so you’re not able to hang up shirts or coats. The television was impossible to operate, which made it useless. The vanity was in disrepair. Everything else about the state was very good but the items that I mentioned should be fixed ASAP.

Breakfast was amazing!

Ac didn’t work as expected.

We’ve stayed at this Hampton Inn & Suites in the past and had good experiences, but unfortunately, the property has noticeably declined. Our recent stay was disappointing from the start. At check-in, the front desk staff was indifferent and made only the minimal effort to welcome us or explain anything about our stay. The condition of the property was also concerning. Dirty linens were left in the hallways well into the evening (around 6:00 PM), and our room smelled musty upon arrival. The furnishings were worn—especially the chair, which was stained and lacked an ottoman or side table. The toilet ran continuously unless manually adjusted, and the baseboards were scuffed and in clear need of paint. These issues made the room feel poorly maintained and less than clean. Since we were only staying one night and arrived late, we opted not to move hotels—but we would not stay here again. We hope management takes steps to address these maintenance and service issues. For now, we would advise fellow travelers to consider other options in the area.

It was good

Quick stay for family baby shower.

Great breakfast (especially the waffles, fresh fruit and the omelettes), we loved the large room, staff were friendly and helpful, and overall it was just a really easy and pleasant stay. Location is great too. Would 100% stay again.

Nothing!

A quiet location,nice pool area.The breakfast was good and well stocked. The only thing was when we went to check out the desk person was on a break and I waited for over 20 minutes and know one came back to the desk. So I left the keys and got no receipt for our stay and hoped we didn't get overcharged for our stay.