BlueBay Grand Esmeralda-All Inclusive

Fransisco at the Jaal-Ha buffet is amazing! His attention to details is wonderful, and he is clearly a favourite by many. The food was consistently good every morning at this buffet. Also, you must try the Coffee House if you visit here! I just wish they opened early in the morning so I could have my espresso first thing! Staff was great and the room was as we expected knowing this is a bit of a dated resort. We heard of some buildings that didn't have a working elevator or bad AC but everything in our building was great.

La amabilidad de los prestadores de servicios, la comida, la atención a los detalles

El colchón de la cama ya estaba bastante hundido, pero solo eso

Leo and Romulo were amazing staff! Highly recommend the French restaurant! One of our members has a nut allergy and he went out of his way to give her a nut free dessert!

The food experience was quite pleasant but what makes it superb is the service. From Leo at the door, and Luis at the table, made the experience outstanding. The resort overall is very enjoyable.

This is day 4 of our time here. When we first got here I thought our room would be the problem as it is very dated, with minimal upkeep over the years. But wait, it gets worse. There are not enough chairs or umbrellas for the guests. However the vip section is about 2/3 of the beach and has maybe 10 people . Chairs there are empty while the rest of us sit on the ground. The food is not good at all! We can barely swallow a few bites.🤢 we paid good money for this vacation and I think it’s been a waste. The workers , servers, etc are top notch, they should be working at a real 5 star. Management doesn’t care , they have our $ but maybe this warning will move you to spend your money somewhere more enjoyable. We have 10 more days……don’t make this mistake . This resort is 2 star at best

Amazing food and great staff Leo and Julio took awesome care of us would highly recommend to anyone and the beef was so tender and delicious hats off to the chef!

Luis Alberto is the best waiter!! So nice amd Leo is wonderful too!

Quite a poor experience. This hotel may have been a nice property many years ago but has been let go and really needs upgrading. Our room leaked from the ceiling for the full 10 days of our trip and although we continued to complain, nothing was done until the evening of our 8th night and by then it was far too late. I would not consider this any more than a 1-2 star facility.

The French restaurant was amazing food.

Overall it was an ok stay. Beautiful grounds- huge resort, lots of walking, but they also has golf carts to transport you. Food was good, room good, bed comfortable, shower worked. Room was also cleaned everyday. Beach was not the greatest. Full of seaweed...not hotel problem. They did what they could to keep it clean. Now for the really bad part. We are pool people and what we say everyday was UNACCEPTABLE. There were about 200 people and any given time with only about 50 chairs. People were saving their seats as early as 4:30 a.m., some were lucky they didn't have the stolen while others did. I saw fighting amongst the guests...some could have got real nasty. People also reserved the beds in the water. You had elderly on the ground sitting on towels. YOU NEED TO DO BETTER FOR YOUR GUESTS. BASED ON THIS ALONE I WOULD NOT RECOMMEND THIS RESORT.