Savoy Westend Hotel

Natur

Hotel Savoy is clean, and all staff are amazingly friendly

Wunderbares Hotel. Kommen gerne wieder.

Alles zur vollen Zufriedenheit. Unterkunft, Frühstück, Wellness.

Uns hat alles sehr gut gefallen, schöner Wellness Bereich mit Sauna/Pool/Fitness Bereich usw. Was wir et

Do not do this to yourself! This place is outdated, weird, and uncomfortable. Here is what we did not like: - You can only pay in cash, they are under some sanctions, or mafia or whatever, but they are quite aggressive at the end that you need to pay cash - Rooms are spacious and clean but need major update - sinks are cracked, beds uncomfortable - SPA is very outdated, feels more like hospital, got an overpriced massage that was weird, creepy and in not so clean and comfortable environment - Hotel is kind of dark everywhere, evenings feels really uncomfortable, there is nobody around, not lively at all - Overall, if you want to enjoy Karlovy Vary and be in a nice hotel, have decent SPA experience, and feel like you enjoyed your time there, this is absolutely not the hotel to go!

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a "salt cave". Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

Das Thermalbad hat nicht unseren Erwartungen entsprochen. Ambiente des Wellnessbereichs mäßig, Temperatur des Schwimmbeckens nur maximal 29 Grad, Massagedüsen nur auf Anforderung in Betrieb.

Herrlich! Alles! Ein vorzügliches Kurzreisenziel!!!

Das Personal sehr nett und hilfsbereit. Wir fühlten uns wohl und haben den Aufenthalt genossen. Der eingetretene Umstand am Freitag tat uns für das Personal leid. Sie gaben sich trotzdem grosse Mühe.