Great Wolf Lodge Pocono Mountains, PA

Great family place !

EVERYTHING WAS AMAZING

No designated parking for actual guests so you’re stuck walking half a mile because of all the people visiting the water park. Beds are old and uncomfortable. Pillows are terrible. Carpet in halls is torn and taped down. Paint pealing off air vents inside and in water park. Park slides scratched mine and my son’s backs. People kept getting stuck on slides so staff had to go down to free them then walk back up. Took forever. Staff in water park spent more time talking to each other than loading up slides and getting people on them and out of line. Place is complete chaos. Unattended kids running everywhere. Including in the water park with no running signs posted and no staff around to regulate it. Almost knocked my son over several times. Breakfast was worst than a motel but at least there it’s free with a room a fraction of the price. Here you have to pay $20 for terrible food. Water everywhere in the hotel. Even inside stores and restaurants. I would highly suggest renting one of the available nearby houses for the same price and just visiting the water park if that’s really what you want to do there.

Absolutely loved the water park! The kids enjoyed some of the events that we caught. Wish there a little more adult things to do, more places to dine at and prices weren't super high. I set reminders on the app for some of the events and never received 1

The water park was nice but the cleanest. A lot of steps or sections of the floor in the water park had mold. I also don’t understand why they have carpet everywhere. Plenty of new styles of flooring that can make it safe and cleaner. Lastly, I was shocked to find they didn’t have a playground on site. If you want to go outside for fresh air with your little ones after dinner you have nowhere to go but a sidewalk. Overall the staff were great but not impressed by the park. They need massive updating.

Me encanta❤️

I had a terrible time. My room was given away to someone else. I reserved it for the next day instead. After driving 3 hours the check in took forever and had to find someone to use a car for the $100. Plus parking. I wasn’t aware of this in advance. When I got the room finally an hour after check in time, the bed had blood on it, the room smelled, definitely not clean, sheets were not clean, carpet was dirty. I asked to be moved to a clean room and I was told none were available. This was my son’s birthday weekend . It got cut short bc of my room being given away and then when we came the next day, we didn’t even want to sleep on the bed. We drove home after . We definitely would like a refund so maybe we can do something else for him this weekend

had a great time with family

Great stay!

We will be back for water park activities