Marhaba Hotel Aswan

インターネットが使えなかったので星一つ減らしたけど、スタッフがみんな親切。部屋から見えるナイル川がとてもいい。素敵なホテルでした。

Front office and HK are very friendly and helpful

It was one night family stay in Marhaba Hotel. The staff was amazing, extremly kind, very helpful. We loved the swimming pool, my kids enjoyed it very much. The food served for breakfast was local, so if someone is not keen on it and wants something more " European ", unfortunately the choice is very limited. The hotel is situated right next to a very noisy road and there is some building/ renovation work going on on the side. As we were led to our room, it appeared the air-conditioning was faulty . It had a large balcony with the view on the Nile ( and the road as well, which you dont see looking at the profile pictures on the webside) . We were moved to another room, with a working air-conditioning but a tiny side balcony facing building side. We were not happy with that so the management offered 2 smaller rooms including one for smokers ( the smell of cigarettes was very strong, ash tray in the room) As we travelled as a family with 2 autistics kids, we insisted on one room. There was no other choice, only the family room without view, with a tiny balcony facing a wall and building side., even thought we had paid for a big family room with a view on the Nile. I understand, that the hotel is situated next to a dusty , busy road, , but the level of dust in the room was unacceptable. The toilet was dirty with unpleasant brownish marks. Unfortunately, we had an awful, noisy night.

Bien, confortable

El hotel en su fallada esta bien, pero las habitaciones son un desastre, sucias y mal organizadas, algunas cosas viejas y sin funcionamiento, como el frigorífico o las ventanas, mala conexión a internet, bastante tristes.

駅に近いので便利だが、列車の汽笛や自動車の警笛、さらには犬の鳴き声が夜通しうるさい。窓が完全に閉まらず、暖房も無いので寒かった。ただし、従業員は親切だった。

Very Old property, the doors does not work the shower broke down in the middle of the night and staff does not know English. It was horrible experience. The breakfast sucks they charge for the omelette. I will not visit this hotel again.

Very old and dingy place

fuyez!!!

The pictures are so wrong, most of those amenities does not exist anymore, pictures are probably very old, this place hasn’t been updated since then, we requested a non-smoking room and they give us a smoker, after talking to front desk and ask for a room change, the person said - we will fix it - and sent a housekeeping person with a air freshener and spray here and there … didn’t do anything, the smell was so strong and penetrated in walls, curtains and linens, the “ac” filter was full of smoke and cigarette smell, this was so disgusting and a huge health hazard, was hard to breathe. The phone never worked , no toilet paper, the fan in the bathroom was broken, doors and windows didn’t locked, the “AC” was probably from 1960 same as the pictures, while running ( because it stops several times ) was so loud that was hard to listen to anything else , never cool down the little room even set to the minimum temperature, just made it super humid ( plus smoke smell), a complete NIGHTMARE. We had to get our stuff and don’t spend the night there.