Royal Angkor Resort & Spa

Great hotel, Staff were very helpful and when minor things went wrong went out of their way to fix.

I love the hotel and would go back in a minute, however, there needs to be a head of housekeeping & maintenance to do periodic inspections. e.g. a ceiling tile was not installed properly, electrical outlets needed to be sealed to the wall, there should always be an extra roll of toilet paper even if a new one was put in. More than l Kleenex tissue should be in the box. When we could not get the jets in the bath working, maintenance came up and fixed it immediately. The breakfast was fabulous catering to all types of tastes. Concierge made excellent recommendations of a guide & driver.

Great hotel with all of the amenities. Great staff. Great breakfast buffet. Airport shuttle included. Also, they have a shuttle into town.

Stayed there 2 nights for the 1/2 marathon . Hotel forgot to pick me up from the airport so i took a cab but they reimbursed the cab charge . Swimming pool is nice . Breakfast is average. Hotel is not far from the pub street and its about 15 minutes by tuk tuk.

Excellent stay this hotel.

Very good hotel, good staff, good prices Pool was huge and very clean. Spa massage facilities weren't great though....expensive for not a particularly good service

On paper it sounds like a good deal. The room prices include Airport transfer, buffet breakfasts, free wifi, and also shuttle to the city centre of Siem Reap. The staffs tried hard to please, but their English is not too good. The swimming pool is huge, and nicely managed. Breakfast buffet is good, got good selections of fresh fruits and bread. The Spa is overpriced, the service is only average, especially the male staffs. The room price is $60 per night, Location wise, it is basically an airport hotel, which is only 5 minutes ride away. It is quite far from the Siem Reap centre, it take 20 minutes by tuktuk, and even further to Angkor Wat. The hotel is used by tour groups, their luggage packed the lobby every morning. The room are dated, furniture looks old but the lobby setting is impressive. During my stay, they forget to clean my room, just imagine after a day sightseeing in Angkor, you come back to a room with no clean towels and dirty cups. The sink seems blocked and the repair came slow. I suppose it is OK if you want a base in town to do sightseeing in Angkor. At least the area, unlike the centre, is quiet and you have a good night sleep, and walking in the garden in the morning before the sightseeing is a pleasure. But for that price, you probably can find somewhere nearer to town, better service and with the same level of comfort.

Must be one of the best hotels in Siem Reap. Could not fault it. Having their own Tuk Tuk service was a big plus could book the same driver and you knew that being part of the hotel you could trust the driver.

Of course we were in Siem Reap to visit Angkor Wat and other temples, so we hardly used the facilities such as the pool, as we were out every day. Though the hotel is not that new, it is very well maintained and welcoming. The room was big and had all the usual amenities, and a spa bath as well as a shower. The buffet breakfast selection was extensive though lacking some of the usual English breakfast staples, as it catered mainly for Asian tastes but we certainly didn't starve. The staff are fantastic. If you are into the nightlife, this hotel is a little far from town but there are plenty of tuk-tuks to make the journey for US$2-3.

Staff was lovely, hotel was a bit dated but made up for it in service. Close to city center