Taj Exotica Resort & Spa, Goa

Great property. Very clean with ample activities.

The Staff is rude, careless, ignorant. Specially those sitting at the front desk and the restaurant. You will not feel any warmth from the staff. The staff will ruin this property. I specifically remember Ms Lee at the check out desk, I haven’t faced such cold treatment even at the remote areas hotel, how can this be expected at Taj.

We recently had the pleasure of staying at Taj Exotica Resort & Spa, Goa, with my wife and our 2 year old daughter, and it was nothing short of magical. After months of planning (and unfortunate cancellations earlier), this trip finally happened, and it exceeded every expectation. From the moment we arrived, we knew we were in for a true five-star experience. Even our cab driver was awestruck and remarked, “Sir, this is real five-star!” as we entered the resort.The welcome was warm and heartfelt. We were greeted beautifully at the entrance by Sunil, Shrikant, Bansi, Sovam, and Francisco. Jotham at the front desk, along with Raj and Pearl, made our check-in incredibly smooth and personal. Jotham made all efforts and checked on us for any requirements thereafter. What made it extra special was the lovely live musicians playing as we arrived and a delightful cake-cutting ceremony right at the lobby to celebrate our occasion. The breathtaking views of the gardens, lagoon, and sea instantly put us in vacation mode. Shrikant personally took us on a buggy tour of the resort, which was a lovely introduction to the property. Our room was an absolute stunner - elegantly designed, spacious, and with views that left us completely love-struck. It felt like a perfect sanctuary for our little family. I am missing it already. The dining experience was outstanding, thanks to the wonderful team at the restaurant: Anshika, Ambika, Lincoln, Galdwin, Vishal, Krishna, and Nidhi. In our three days of stay, they went above and beyond to make us feel comfortable, offering excellent suggestions and customizing meals, especially keeping our toddler’s preferences in mind. The food was delicious, the desserts were wow-worthy, and the service was always warm and attentive. Such patience, the team is blessed with. Nidhi, thanks again for the Mocktails. The resort itself is a visual treat with pristine beach views, beautifully maintained gardens, and an overall serene atmosphere. The Taj Kids Room was a true blessing; it kept our daughter happily engaged with various activities, giving us some relaxed time as well. Narmin leads various activities.and comforts the parents. I even managed to win two competitions — Full House in Tambola and the Table Tennis tournament — which added an extra layer of fun and excitement to our stay! The wellness centre, I managed for some meditation. Thanks to Rakesh. A very special thank you to Reagan, who played a pivotal role in making this trip possible. After our earlier cancellation due to unforeseen circumstances, he reassured us, coordinated everything beautifully, and ensured we experienced the authentic Taj luxury and warmth we had hoped for. It definitely requires right communication and trust in the brand. Taj Exotica Goa didn’t just give us a holiday: it created beautiful memories that we’ll cherish forever. We can’t wait to return!

My experience at Taj Exotica this time has been excellent. First, I want to especially commend the Taj Kids team. Their constant dedication to keeping all children safe, engaged, and entertained deserves recognition. A sincere thank you to Sonali Ma’am, Narmin Ma’am, Pallabi Ma’am, Sanvi Ma’am, Ryna Ma’am, and Malvica Ma’am — they were always there to support our activities, keep things fun, and make the overall experience memorable. The sports facilities were also very well maintained. The wide variety of activities on offer made the stay engaging and enjoyable. On the restaurant side, the service was good. While I felt the buffet quality had declined compared to earlier visits, the à la carte dishes were prepared exceptionally well. One area of concern was the uneven surface in the swimming pool, which could pose a slipping hazard. That said, I’d like to thank the lifeguards who were always attentive and quick to help with anything we needed. Aside from these minor points, the experience was fantastic. This ranks among my top stays at Taj, and I’ve been visiting for over 15 years

Our two-night stay at Taj Exotica was nothing short of fabulous. From the moment we arrived, we were welcomed with exceptional warmth and hospitality that continued throughout our stay. Our room was absolutely beautiful, with a private pool that made the experience even more special. The property itself is stunning, offering breathtaking views and a truly relaxing atmosphere. We were traveling with our two-year-old daughter, and she had the most wonderful time. A special mention to the kitchen staff, who were incredibly kind and thoughtful. They happily prepared food according to our little one's taste and preferences, making us feel completely at home. The Taj Kids program deserves special appreciation. There were so many engaging activities for children, ensuring that our daughter was entertained and happy throughout the trip. A heartfelt thank you to Narmin—kids simply adore her! Her warmth, energy, and genuine affection for children make her truly special. We honestly felt she is the heart and soul of the kids' activities. We would also like to thank all the buggy drivers, who were always prompt, courteous, and eager to help, ensuring our comfort at every step. Overall, it was a memorable family vacation filled with comfort, care, and beautiful moments. We had a fantastic time and are already looking forward to visiting again. Thank you, Taj Exotica, for making our stay so special!

The villas were spaced well and looked stunning. Even inside the villa, the rooms were tastefully decorated. The service is top notch and the staff is well-trained and courteous. The pools are big, there's an outdoor Jacuzzi. The beach is just stunning and peaceful.

Nothing really. But if I had to point out something I think the variety of food at the buffet restaurant was mostly North Indian and that could be made better. There was hardly any local Goan items listed.

Worst ever experience.. Will never suggest to any1, sitting near the pool from last 45 mins waiting for buggy to come..Writing this review while waiting for the buggy.. We have 4 month and 1 year old infants with us.. We got our rooms late, saying its not available, which we booked 1 month prior.. We have 3 rooms in 1 room ac is not working.. Not changing the room.. Many staff came to us saying ek min ek min.. On asking the name of the the person who handles the buggy, they didnt tell us the name.. Bad food, bad service, bad staff.. Kids are getting cranky.. paid 38 k per rooms per day for 3 days, came here to relax and have fun but got so troubled with the service.. Its like punishment for us.. Our holiday got wasted..

An highly overrated resort with zero or minimal service where you are treated as an liability than a guest , with staff treating as you are some trespasser wasting their time We had booked for premium villa and taken an offer for room upgrade to indulgence pool villa , we had already paid for room only upgrade had to be paid ,during check in , I told them that I will clear all my bills during checkout but was rudely told to settle room bills , come on I have paid so much already , and u have my credit card details and my one crore car is in your possession ( valet parking ) , u think I will run away without settling my bills , anyway paid it , Room was not ready so went to restaurant for lunch , sala de pranzo, took Buffet and it was horrible , who serves chicken peri peri as starters ??? Spread was mediocre, so was taste , no local foods were there, pasta and spaghetti were under cooked , desserts had no soul , soups were bland ( 3 star hotels serve better buffet ) staff were inadequate and they treated as if we had come for free food , attitude is horrible , taj has lost its warmth to be replaced by corporate mind set and attitude , room was good but ageing showing ( toilet lock wasn’t working) amenities were ok ( coffee machine was leaking ) on arrival there was a cake and fruit bowl, that’s it , we stayed for 5 days and nothing else afterwards, why is that most hotels give you bowl of fruits and cake only on day of arrival ?? Don’t we pay the same for everyday, why can’t everyday be made special ?(evolve back and serai does that and they even pack fruits and sandwiches for on road travel )We had come for wedding anniversary and intimated the same , no courtesy cake ( maybe we need to pay for that too ) , bath salts provided only twice ( again cost cutting ) , resort property is good , really good , swimming pool is huge and amazing , we had dinner at Miguel arcanzo restaurant, it was disappointing, no veggie option at all literally, breakfast was disappointing, same food were repeated daily and no local flavour and nothing to harp on food ( limited items in live counter ) again staff were arrogant and bringing a coffee to table , they acted as if they were doing a favour , no smile in cooks face , was I paying 60k/ day for this attitude ??? , Checkout was horrible, had already paid for room and upgrade too , only activity and food bills were supposed to be settled , bill was posted at my door and it showed that upgrade bill was yet to be paid , took 30 mins to solve it , during checkout, no bye , no token gifts , no interaction , it was like being in airport , taj is loosing its warmth and it’s time i check else where from next time where you are treated as guest and not as trespassers