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7.4 / 10 Guest Rating

Crowne Plaza Niagara Falls NY Riverside by IHG

7001 Buffalo Avenue, Niagara Falls, New York, 14304, Niagara Falls, US

Crowne Plaza Niagara Falls NY Riverside by IHG - main view

About the Property

Welcome to the Crowne Plaza Niagara Falls NY Riverside by IHG, where comfort meets adventure in a breathtaking location.

Recreational Amenities
Dive into rejuvenation with our indoor pool and stay active in our state-of-the-art fitness center. Unwind by the inviting lobby fireplace or explore the natural beauty of Niagara Falls just minutes away.

Dine in Style
Savor delectable meals at Bella Vista Ristorante, or grab a quick snack from our grocery/convenience store. Enjoy your favorite beverages at the bar/lounge and start your day right with our hearty buffet breakfast available daily.

Versatile Event Spaces
Planning a meeting or special event? Our hotel offers 8673 square feet of flexible conference space with four dedicated meeting rooms, perfect for any occasion.

Escape the ordinary and enjoy an extraordinary stay; secure your booking today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Long-term parking (surcharge)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, River View - Photo 1
Standard Room, 1 King Bed, River View - Photo 2
Standard Room, 1 King Bed, River View - Photo 3
Standard Room, 1 King Bed, River View - Photo 4
Standard Room, 1 King Bed, River View - Photo 5
Standard Room, 1 King Bed, River View - Photo 6
Standard Room, 1 King Bed, River View - Photo 7
Standard Room, 1 King Bed, River View - Photo 8
Standard Room, 1 King Bed, River View - Photo 9
Standard Room, 1 King Bed, River View - Photo 10
Standard Room, 1 King Bed, River View - Photo 11
Standard Room, 1 King Bed, River View - Photo 12
Standard Room, 1 King Bed, River View - Photo 13
Standard Room, 1 King Bed, River View - Photo 14
Standard Room, 1 King Bed, River View - Photo 15
1/15

Standard Room, 1 King Bed, River View

1 King Bed280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 King Standard River View

Non-refundable
Room Only
20% OFF$219.86

$175.89

Includes taxes & fees
Suite, 1 Bedroom, River View - Photo 1
Suite, 1 Bedroom, River View - Photo 2
Suite, 1 Bedroom, River View - Photo 3
Suite, 1 Bedroom, River View - Photo 4
Suite, 1 Bedroom, River View - Photo 5
Suite, 1 Bedroom, River View - Photo 6
Suite, 1 Bedroom, River View - Photo 7
Suite, 1 Bedroom, River View - Photo 8
Suite, 1 Bedroom, River View - Photo 9
Suite, 1 Bedroom, River View - Photo 10
Suite, 1 Bedroom, River View - Photo 11
Suite, 1 Bedroom, River View - Photo 12
Suite, 1 Bedroom, River View - Photo 13
Suite, 1 Bedroom, River View - Photo 14
Suite, 1 Bedroom, River View - Photo 15
Suite, 1 Bedroom, River View - Photo 16
Suite, 1 Bedroom, River View - Photo 17
Suite, 1 Bedroom, River View - Photo 18
Suite, 1 Bedroom, River View - Photo 19
Suite, 1 Bedroom, River View - Photo 20
Suite, 1 Bedroom, River View - Photo 21
Suite, 1 Bedroom, River View - Photo 22
1/22

Suite, 1 Bedroom, River View

1 King Bed409 sq feet Layout - Dining area and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 Bedroom Suite 1 King River View

Non-refundable
Room Only
20% OFF$232.88

$186.3

Includes taxes & fees
Standard Room, 2 Queen Beds, Pool View - Photo 1
Standard Room, 2 Queen Beds, Pool View - Photo 2
Standard Room, 2 Queen Beds, Pool View - Photo 3
Standard Room, 2 Queen Beds, Pool View - Photo 4
Standard Room, 2 Queen Beds, Pool View - Photo 5
Standard Room, 2 Queen Beds, Pool View - Photo 6
Standard Room, 2 Queen Beds, Pool View - Photo 7
Standard Room, 2 Queen Beds, Pool View - Photo 8
Standard Room, 2 Queen Beds, Pool View - Photo 9
1/9

Standard Room, 2 Queen Beds, Pool View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard Pool View

Non-refundable
Room Only
20% OFF$193.81

$155.05

Includes taxes & fees

2 Queen Standard Pool View

Non-refundable
Breakfast Included
20% OFF$258.89

$207.11

Includes taxes & fees
Standard Room, 2 Queen Beds, City View - Photo 1
Standard Room, 2 Queen Beds, City View - Photo 2
Standard Room, 2 Queen Beds, City View - Photo 3
Standard Room, 2 Queen Beds, City View - Photo 4
Standard Room, 2 Queen Beds, City View - Photo 5
Standard Room, 2 Queen Beds, City View - Photo 6
Standard Room, 2 Queen Beds, City View - Photo 7
Standard Room, 2 Queen Beds, City View - Photo 8
Standard Room, 2 Queen Beds, City View - Photo 9
Standard Room, 2 Queen Beds, City View - Photo 10
1/10

Standard Room, 2 Queen Beds, City View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

Standard Room, 2 Queen Beds, City View

Non-refundable
Room Only
20% OFF$205.61

$164.49

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
1/10

Standard Room

1 Twin Bed285 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

Standard Room

Non-refundable
Room Only
20% OFF$258.89

$207.11

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 7
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 8
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 9
Standard Room, 2 Queen Beds, Accessible, Non Smoking - Photo 10
1/10

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds280 sq feet Layout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard Communications Accessible

Non-refundable
Room Only
20% OFF$193.81

$155.05

Includes taxes & fees

2 Queen Communications Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$258.89

$207.11

Includes taxes & fees
Standard Room, 2 Queen Beds, River View - Photo 1
Standard Room, 2 Queen Beds, River View - Photo 2
Standard Room, 2 Queen Beds, River View - Photo 3
Standard Room, 2 Queen Beds, River View - Photo 4
Standard Room, 2 Queen Beds, River View - Photo 5
Standard Room, 2 Queen Beds, River View - Photo 6
Standard Room, 2 Queen Beds, River View - Photo 7
Standard Room, 2 Queen Beds, River View - Photo 8
Standard Room, 2 Queen Beds, River View - Photo 9
Standard Room, 2 Queen Beds, River View - Photo 10
Standard Room, 2 Queen Beds, River View - Photo 11
Standard Room, 2 Queen Beds, River View - Photo 12
Standard Room, 2 Queen Beds, River View - Photo 13
1/13

Standard Room, 2 Queen Beds, River View

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 Queen Standard River View

Non-refundable
Room Only
20% OFF$219.86

$175.89

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
Suite, 1 Bedroom - Photo 9
Suite, 1 Bedroom - Photo 10
Suite, 1 Bedroom - Photo 11
Suite, 1 Bedroom - Photo 12
Suite, 1 Bedroom - Photo 13
Suite, 1 Bedroom - Photo 14
Suite, 1 Bedroom - Photo 15
Suite, 1 Bedroom - Photo 16
1/16

Suite, 1 Bedroom

1 King Bed409 sq feet Layout - Dining area and sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

1 Bedroom Suite 1 King

Non-refundable
Room Only
20% OFF$232.88

$186.3

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
Standard Room, 2 Queen Beds - Photo 7
Standard Room, 2 Queen Beds - Photo 8
Standard Room, 2 Queen Beds - Photo 9
1/9

Standard Room, 2 Queen Beds

2 Queen Beds280 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

DOUBLE TWO QUEEN BEDS

Non-refundable
Room Only
20% OFF$186.2

$148.96

Includes taxes & fees

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$258.89

$207.11

Includes taxes & fees

Guest Reviews

7.4
Very Good177 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.5
Service8.5
Location8.6
Room Quality6.5
Amenities7.5
Value for Money7.0
Food and Beverage6.5
Overall Experience8.0

Select topics to read reviews

K
Katherine
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Restaurant on site was convenient

Helpful?
R
Rea
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

The hot tub in our room was great, but got cold fast. I didnt want to keep running hot water to warm it back up. Very pet friendly, but the pet fee is pretty high for just one night, especially for an 11lb dog that doesnt shed. I made more of a mess than our dog did. The restaurant prices were great and the eggplant parmesan and caprese salad were fantastic. They made two meals for two people.

Helpful?
K
Katanya
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

Excellent stay!!

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

All the staff were incredibly helpful and polite, the pool was great, and WiFi worked very well. My whole family enjoyed this hotel and felt very safe. It took us less than 10 minutes to get to the falls or the nearest wal mart (in different directions) making it a fantastic experience overall. The beds in our room were a bit lumpy, but overall not horrible. Would definitely stay here again.

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay

Helpful?
J
Jenni
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Good"

6.0

Bartender was awesome both nights. Bed was not great, big dip on the one side so really uncomfortable and pillows were saggy and really hard to sleep on.

Helpful?
P
Pauline
Verified booking
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0

Clean room with nice updated design. Staff is indeed helpful. Air conditioning - adjustable. Minor inconvenience: coffee machine is rather challenging to use

Helpful?
S
sarah
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Good"

6.0

lunch waitress terrible

Helpful?
R
Robin
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0

We only stayed over night, but were really happy with the hotel itself. The restaurant was a different story. First, we were seated by a very nice maintenance man who went into the kitchen to find our server. We asked the waitress what would be the best things to order because we had limited time to eat due to a scheduled tour. We ordered her suggestions and the eggs came different than what was ordered. The toast was cold and the servers were nowhere to be found again. We were the only ones in the restauraunt. Stay at the hotel, but go elsewhere for breakfast.

Helpful?
E
Eliseo
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Nice place

Helpful?