The Telford Hotel, Spa & Golf Resort

Food in the restaurant was good

Hotel appears to have been extended multiple times, the layout was odd, Small tight doorways and corridors and in places very dark and lacking atmosphere. Hotel needs a refresh, wallpaper in our room was fulling away, some tables and chairs past their best and a bit dirty in places. lockers in the spa either broken or didn’t work properly. Everywhere was stuffy, no air con anywhere, no fridges in the rooms. Some staff were great, others not very helpful. Although there seems to be lots of staff around, still had to constantly ask for service when in the restaurant

Clean and well situated.

Some aspects were a bit tired

Tried to charge me again after saying the payment didn’t go through the first time- it did go through!!! Service in the main restaurant for dinner took over 2 hours - we sat as a table of 4 the food took ages to come out. I had actually booked a deluxe room with a fridge - I was not put in a deluxe room with a fridge! After being out all day - my room key then deactivated and wouldn’t let me in having to go back to reception who said it was because my payment hadn’t gone through when it had!!!!!!

Good sound insulation in bedroom walls.

Wonderful Hotel

Nothing at all

Staff really nice and helpful, the lady in the golf bar was brill

The afternoon tea was overpriced, It was lovely and fresh but not much to it.

Great hotel, all you need for working away from home.