Pullman Reef Hotel Casino

Location and the size of the room

Room service wasn't good

The service was excellent and great location

It was a perfect stay. We loved the hotel. Our room was spacious, clean, good bathroom with a shower and a bath (had a bubble bath, everything was working fine), separate toilet. Nice balcony, side sea view. Friendly staff. We got complimentary casino chips every day, so we went to the casino to use them as well and had some fun.

Nothing really, everything was great. But they didn't actually give us a free drink as it is advertised in this booking :)

Professional, courteous and friendly staff, plenty of space and light throughout. Rooms large, light and airy with tasteful, good quality decor and furnishings that although modern suggested a classical refinement. Excellent location near the water, within easy walking distance of shops, the convention centre, restaurants, and activities booking outlets. Hotel is very easy to find if you're driving. Cheap parking under the hotel with easy lift access.

The room was spacey and very clean. All the staff was very nice and friendly.

Fantastic staff especially on reception & restaurant. Very helpful with our requests re breakfast. Kirsten (Kristen?) especially was amazing in assisting us.

Nothing all good

Staff very friendly & assist with any issues to resolve. Concierge was very helpful, especially picking up our luggage from one hotel back to the Pullman while we were away in Green Island.