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7.8 / 10 Guest Rating

Palais Shéhérazade & Spa

23,Arssat Bennis Douh Medina, Fès, ma

Palais Shéhérazade & Spa - main view

About the Property

Luxurious XIXth Century Palace in Fez's Medina

Gastronomic Delights and Authentic Dining
Indulge in the highly acclaimed Moroccan specialties at the panoramic terrace restaurant. Enjoy a continental breakfast each morning and savor regional cuisine in the beautifully decorated dining room.

Elegant Rooms and Relaxation Amenities
Experience the charm of individually decorated guest rooms with traditional furnishings and Moroccan artwork. Unwind with modern amenities like a flat-screen TV, mini bar, and a private bathroom. Take advantage of the indoor hydro-massage pool, outdoor pool, hammam, sauna, and massage treatments.

Concierge Services and Free Wi-Fi
Let us organize your Fez tours and excursions while you enjoy free Wi-Fi in our common areas. Book your stay at Palais Shéhérazade for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property will hold an obligatory gala dinner on New Year's Eve at 120 Euros per person. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Royal Suite (2-4 Adults) - Photo 1
Royal Suite (2-4 Adults) - Photo 2
Royal Suite (2-4 Adults) - Photo 3
Royal Suite (2-4 Adults) - Photo 4
Royal Suite (2-4 Adults) - Photo 5
Royal Suite (2-4 Adults) - Photo 6
Royal Suite (2-4 Adults) - Photo 7
1/7

Royal Suite (2-4 Adults)

This spacious and luxurious suite includes: - a lounge area - a four-poster bed - a bathroom with a jacuzzi and bathrobes - a dining area - a flat-screen TV with satellite channels and a DVD player.

9 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Royal Suite

Non-refundable
Breakfast Included
20% OFF$2,489.16

$1,991.33

Includes taxes & fees

Royal Suite

Non-refundable
Half Board
20% OFF$3,013.38

$2,410.7

Includes taxes & fees

Royal Suite

Non-refundable
Full Board
20% OFF$3,109.54

$2,487.63

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.

3 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$215.09

$172.07

Includes taxes & fees

Junior Suite

Free cancellation
Before Jul 1 (2 days)
Breakfast Included
20% OFF$263.4

$210.72

Includes taxes & fees

Junior Suite

Non-refundable
Half Board
20% OFF$359.83

$287.86

Includes taxes & fees

Junior Suite

Non-refundable
Full Board
20% OFF$456.01

$364.81

Includes taxes & fees
Ambassador Suite (2-4 Adults) - Photo 1
Ambassador Suite (2-4 Adults) - Photo 2
Ambassador Suite (2-4 Adults) - Photo 3
Ambassador Suite (2-4 Adults) - Photo 4
Ambassador Suite (2-4 Adults) - Photo 5
Ambassador Suite (2-4 Adults) - Photo 6
Ambassador Suite (2-4 Adults) - Photo 7
Ambassador Suite (2-4 Adults) - Photo 8
1/8

Ambassador Suite (2-4 Adults)

The twin/double room offers a mini-bar, a seating area, as well as a private bathroom featuring a bath and a shower. This twin/double room features air conditioning, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests.

5 sqm
Sleeps 5
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Ambassador Suite

Non-refundable
Breakfast Included
20% OFF$441.26

$353.01

Includes taxes & fees
Senior Suite (2-4 Adults) - Photo 1
Senior Suite (2-4 Adults) - Photo 2
Senior Suite (2-4 Adults) - Photo 3
Senior Suite (2-4 Adults) - Photo 4
1/4

Senior Suite (2-4 Adults)

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit offers 2 beds.

4 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningBathrobe

Senior Suite

Non-refundable
Breakfast Included
20% OFF$328.13

$262.5

Includes taxes & fees

Senior Suite

Non-refundable
Half Board
20% OFF$482.45

$385.96

Includes taxes & fees

Senior Suite

Non-refundable
Full Board
20% OFF$578.63

$462.9

Includes taxes & fees
Vizir Suite (2-4 Adults) - Photo 1

Vizir Suite (2-4 Adults)

This suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath. This suite has a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 3 beds.

8 sqm
Sleeps 5
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephonePrivate bathroomWardrobe or closetDining table

Suite Vizir

Non-refundable
Breakfast Included
20% OFF$588.34

$470.67

Includes taxes & fees

Vizir Suite

Non-refundable
Half Board
20% OFF$740.53

$592.42

Includes taxes & fees

Vizir Suite

Non-refundable
Full Board
20% OFF$836.7

$669.36

Includes taxes & fees

Guest Reviews

7.8
Very Good148 verified reviews
AI Summary

Guests highly rate the elegant atmosphere and frequently praise the exceptional hospitality.

Categories

Cleanliness7.6
Service8.1
Location7.6
Room Quality8.1
Amenities8.1
Value for Money7.1
Food and Beverage8.1
Overall Experience7.6

Select topics to read reviews

A
AuthenticdeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2026

"Exceptional"

10.0

Una experiencia inolvidable en el Palacio Riad Sheherazade. Cada rincón refleja elegancia, autenticidad y una historia viva del arte tradicional. El ambiente es tranquilo y mágico, ideal para desconectar y disfrutar. La atención fue impecable desde el primer momento; el personal es amable y muy profesional. Agradezco especialmente al señor Mohamed por su disponibilidad y su gran ayuda, así como por organizar nuestro traslado desde el aeropuerto. Recomiendo este lugar sin dudarlo y espero regresar muy pronto

Helpful?
A
AuthenticgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 18, 2026

"Exceptional"

10.0

El Riad Palacio Sheherazade es un palacio maravilloso, lleno de una riqueza tradicional única que nunca había visto en ningún lugar del mundo. El desayuno fue excepcional, con una oferta tradicional deliciosa y muy tentadora. No pude resistirme a la belleza del palacio, y el servicio fue igualmente excelente. Un agradecimiento especial al señor Mohamed, quien nos ayudó muchísimo y organizó un coche para recibirnos en el aeropuerto. Gracias a todo el equipo. Recomiendo este palacio a todo el mundo y sin duda volveré muy pronto.

Helpful?
C
ChamaliyamaMA
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"أفضل مكان رأيته في حياتي"

10.0

مكان ساحر ورائع حقا كانت ليلة سحرية سأقوم بزيارة المكان مرة أخرى شكرا لطاقم كنتم رائعون أراكم مرة اخرى

Helpful?
5
529sumeram
Verified booking
Friends getaway
Standard Room
Stayed in Jan 5, 2026

"Beautiful but Neglected hotel."

2.0

The hotel was hard to find. The address on the website doesn’t pull up at the correct location on gps. Hotel was charming but very dark and not well maintained. We had to request change of sheets, they were dirty and had hair on them. No hot water for shower. We had to wait till late morning to get Luke warm water. Breakfast was included with stay but had limited choices and a slow service.

Helpful?
M
MathusfrFR
Verified booking
family_with_children
Standard Room
Stayed in Dec 19, 2025

"Palais de rêve"

10.0

Au Riad Shéhérazade, le temps semble suspendu, Chaque mur murmure une histoire, chaque détail est poésie. L’accueil y est doux comme une promesse, sincère et chaleureux, Et l’âme du lieu embrasse le visiteur dès le premier pas. Les saveurs, délicates et généreuses, racontent le Maroc avec élégance, Un voyage des sens où le cœur se repose et l’esprit s’émerveille. Riad Shéhérazade n’est pas seulement un lieu, C’est un rêve vécu, une parenthèse enchantée.

Helpful?
X
X6341VTamiraa
Verified booking
Couples
Standard Room
Stayed in Dec 18, 2025

"Wondrful"

10.0

Palais Sheherazade is a true masterpiece, where elegance, history, and serenity come together perfectly. From the breathtaking architecture to the exceptional hospitality, every detail reflects refinement and authenticity. The staff’s warmth and professionalism elevate the experience to an unforgettable level. More than a stay, it is a timeless experience that remains in the heart long after leaving.

Helpful?
A
AmirmaMA
Verified booking
family_with_children
Standard Room
Stayed in Dec 18, 2025

"Fantastique Palace"

10.0

Palais Sheherazade is a true masterpiece, where elegance, history, and serenity come together perfectly. From the breathtaking architecture to the exceptional hospitality, every detail reflects refinement and authenticity. The staff’s warmth and professionalism elevate the experience to an unforgettable level. More than a stay, it is a timeless experience that remains in the heart long after leaving.

Helpful?
T
Tracey SusannadeDE
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"Ich habe den Besuch sehr genossen und kann diesen Ort nur empfehlen."

10.0

Der Palast Scheherazade ist ein sehr angenehmer Ort mit einer schönen und ruhigen Atmosphäre. Man fühlt sich dort sofort willkommen. Das Personal ist professionell und freundlich, besonders Mohammed, der sehr aufmerksam und hilfsbereit ist. Das Essen ist ausgezeichnet, frisch und sehr gut gewürzt. Der Service ist schnell und organisiert. Ich habe den Besuch sehr genossen und kann diesen Ort nur empfehlen.

Helpful?
D
DooleymaMA
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"extraordinaire"

10.0

Lorsque vous rentrez dans ce palais, vous oubliez toute l’agitation extérieure et tous les bruits pour accéder à un havre de paix et de sérénité. Avec les lumières, le faste qui vous entoure, vous êtes dans un autre monde, dans un autre temps. L’ambiance est magique et l’accueil est très chaleureux. La chambre est belle, vaste et très confortable, la salle de bain dispose d’un jacuzzi. Le menu du dîner vous offre un festival de salades et des tajines délicieux.

Helpful?
F
FatimamaMA
Verified booking
family_with_children
Standard Room
Stayed in Dec 14, 2025

"فخامة اندلسية"

10.0

أتقدم بجزيل الشكر والامتنان إلى قصر شهرزاد وطاقمه المحترف على حسن الاستقبال وكرم الضيافة. مكان راقٍ يجمع بين الأصالة الأندلسية والفخامة، حيث يسود الهدوء والراحة في كل ركن. الطاقم في قمة اللطف والاحترافية، حاضر دائمًا لتلبية كل الطلبات بابتسامة. الغرف واسعة ومريحة ومجهزة بكل ما يلزم، والخدمات المقدمة ترقى إلى أعلى المستويات. تجربة رائعة لا تُنسى، وأنصح بها كل من يبحث عن التميز والأصالة في مدينة فاس.

Helpful?