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7.8 / 10 Guest Rating

Palais Shéhérazade & Spa

23,Arssat Bennis Douh Medina, Fès, ma

Palais Shéhérazade & Spa - main view

About the Property

Luxurious XIXth Century Palace in Fez's Medina

Gastronomic Delights and Authentic Dining
Indulge in the highly acclaimed Moroccan specialties at the panoramic terrace restaurant. Enjoy a continental breakfast each morning and savor regional cuisine in the beautifully decorated dining room.

Elegant Rooms and Relaxation Amenities
Experience the charm of individually decorated guest rooms with traditional furnishings and Moroccan artwork. Unwind with modern amenities like a flat-screen TV, mini bar, and a private bathroom. Take advantage of the indoor hydro-massage pool, outdoor pool, hammam, sauna, and massage treatments.

Concierge Services and Free Wi-Fi
Let us organize your Fez tours and excursions while you enjoy free Wi-Fi in our common areas. Book your stay at Palais Shéhérazade for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property will hold an obligatory gala dinner on New Year's Eve at 120 Euros per person. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Royal Suite (2-4 Adults) - Photo 1
Royal Suite (2-4 Adults) - Photo 2
Royal Suite (2-4 Adults) - Photo 3
Royal Suite (2-4 Adults) - Photo 4
Royal Suite (2-4 Adults) - Photo 5
Royal Suite (2-4 Adults) - Photo 6
Royal Suite (2-4 Adults) - Photo 7
1/7

Royal Suite (2-4 Adults)

This spacious and luxurious suite includes: - a lounge area - a four-poster bed - a bathroom with a jacuzzi and bathrobes - a dining area - a flat-screen TV with satellite channels and a DVD player.

9 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Royal Suite

Non-refundable
Breakfast Included
20% OFF$2,399.84

$1,919.87

Includes taxes & fees

Royal Suite

Non-refundable
Half Board
20% OFF$3,024.31

$2,419.45

Includes taxes & fees

Royal Suite

Non-refundable
Full Board
20% OFF$3,120.83

$2,496.66

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.

3 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$203.34

$162.67

Includes taxes & fees

Junior Suite

Non-refundable
Half Board
20% OFF$361.13

$288.9

Includes taxes & fees

Junior Suite

Non-refundable
Full Board
20% OFF$457.66

$366.13

Includes taxes & fees
Ambassador Suite (2-4 Adults) - Photo 1
Ambassador Suite (2-4 Adults) - Photo 2
Ambassador Suite (2-4 Adults) - Photo 3
Ambassador Suite (2-4 Adults) - Photo 4
Ambassador Suite (2-4 Adults) - Photo 5
Ambassador Suite (2-4 Adults) - Photo 6
Ambassador Suite (2-4 Adults) - Photo 7
Ambassador Suite (2-4 Adults) - Photo 8
1/8

Ambassador Suite (2-4 Adults)

The twin/double room offers a mini-bar, a seating area, as well as a private bathroom featuring a bath and a shower. This twin/double room features air conditioning, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests.

5 sqm
Sleeps 5
1 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Ambassador Suite

Non-refundable
Breakfast Included
20% OFF$421.81

$337.45

Includes taxes & fees
Senior Suite (2-4 Adults) - Photo 1
Senior Suite (2-4 Adults) - Photo 2
Senior Suite (2-4 Adults) - Photo 3
Senior Suite (2-4 Adults) - Photo 4
1/4

Senior Suite (2-4 Adults)

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a bidet. This suite features soundproof walls, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit offers 2 beds.

4 sqm
Sleeps 4
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningBathrobe

Senior Suite

Non-refundable
Breakfast Included
20% OFF$312.58

$250.06

Includes taxes & fees

Senior Suite

Non-refundable
Half Board
20% OFF$484.2

$387.36

Includes taxes & fees

Senior Suite

Non-refundable
Full Board
20% OFF$580.73

$464.58

Includes taxes & fees
Vizir Suite (2-4 Adults) - Photo 1

Vizir Suite (2-4 Adults)

This suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath. This suite has a mini-bar, TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit has 3 beds.

8 sqm
Sleeps 5
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephonePrivate bathroomWardrobe or closetDining table

Vizir Suite

Non-refundable
Breakfast Included
20% OFF$380.58

$304.46

Includes taxes & fees

Vizir Suite

Non-refundable
Half Board
20% OFF$743.21

$594.57

Includes taxes & fees

Vizir Suite

Non-refundable
Full Board
20% OFF$839.74

$671.79

Includes taxes & fees

Guest Reviews

7.8
Very Good148 verified reviews
AI Summary

Guests highly rate the elegant atmosphere and frequently praise the exceptional hospitality.

Categories

Cleanliness7.6
Service8.1
Location7.6
Room Quality8.1
Amenities8.1
Value for Money7.1
Food and Beverage8.1
Overall Experience7.6

Select topics to read reviews

M
MessakimaMA
Verified booking
family_with_children
Standard Room
Stayed in Dec 13, 2025

"Exceptional"

10.0

مقام جميل ومضياف بباقة من شباب العاملين في هذا القصر، على أتمّ الاستعداد لتلبية حاجاتكم ورغباتكم. الغرف ممتازة ومريحة، تحتوي كلها على جاكوزي في الحمّام. يتموقع القصر في حي جميل وهادئ، مليء بالفنادق ودور الضيافة. وجبات الطعام شهية ولذيذة، تحكي الكثير عن الأيادي الماهرة التي تُبدع في الطبخ. المطعم في الطابق الرابع يُشرف على المدينة القديمة والجديدة، وإذا قلت إنه جميل فإنني أخشى أن أُقصّر في وصفه. تجربة متكاملة تجمع بين الفخامة، الراحة، وحسن الضيافة، وتستحق الزيارة دون تردد.

Helpful?
E
El-khadirimaMA
Verified booking
couple
Standard Room
Stayed in Dec 13, 2025

"ليلة الف ليلة وليلة"

10.0

قصر شهرزاد هو أحد القصور الأندلسية المتواجدة بفاس العتيقة. وجبات الفطور جيدة من حيث الكمّ والكيف، والخدمات المقدّمة ترقى إلى مستوى خمس نجوم. كل تفصيل في الهندسة المعمارية لهذا الرياض يأخذنا إلى قرون من أمجاد الثقافة العربية الأندلسية. أتقدّم بخالص الشكر والتقدير إلى جميع العاملين بهذا القصر على حسن المعاملة وجودة الخدمات الرفيعة المستوى.

Helpful?
L
LuanaesES
Verified booking
extended_group
Standard Room
Stayed in Dec 9, 2025

"Riad mala experiencia"

1.0

Absolutamente nada.

La limpieza Mal catalogado Desayuno pésimo No cuenta con personal calificado Instalaciónes abandonadas No hay agua caliente

Helpful?
M
MarcinplPL
Verified booking
couple
Standard Room
Stayed in Nov 23, 2025

"Good"

1.0

Śniadanie jest bardzo słabe i monotonne. Wszystko odrzewane a kawa cieniutka. Hotel wymaga remontu i to gruntownego. W pokojach jest bardzo ciemno. Za tą cenę hotel nie oferuje praktycznie nic.

Helpful?
7
717eleanorg
Verified booking
Family
Standard Room
Stayed in Oct 23, 2025

"Don’t go. Stay far away."

4.0

I would never recommend this hotel to anyone. I have never stayed at a place that smelled more of must or mold. The rooms are extremely dark, were dirty in multiple places throughout the room, had no soap or shampoo. My brother’s door did not lock and the staff had no solution for that. The top floor claimed to be a restaurant but all I saw up there were multiple bags of trash.

Helpful?
K
Khalid saSA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 15, 2025

"قصر جميل"

10.0

القصر جوهره ثمينه يمكن أن يكون شبيه بفنادق مراكش الشهيره لاكن ينقصه الكثير من الاهتمام بالنظافه والصيانه رغم المجهود الذي يبذله العاملين لكن عددهم قليل بالنسبه لسعه القصر شكرا لمحمد وبدر الدين وايه والطيب، كنتم رائعين. الاكل كان لذيذ جدا القصر بينه وبين جامع القرويين 15دقيقه مشي وقريب من الخروج من فاس القديمه،

النظافه والصيانه الإضاءة ضعيفه

Helpful?
H
haounifrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Good"

4.0

Aucun professionnalisme hôtelier

Helpful?
P
PietergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 6, 2025

"Bad"

1.0

Nothing

Dirty and dark

Helpful?
J
JérômefrFR
Verified booking
extended_group
Standard Room
Stayed in Sep 18, 2025

"Excellent"

8.0
Helpful?
F
FelixdeDE
Verified booking
family_with_children
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Alles war wunderbar, alles war schön. Das Hotel versetzt einen zurück in die Zeit der wunderschönen arabisch-andalusischen Kultur – eine Szenerie wie aus „Tausendundeiner Nacht“. Das Zimmer war sehr komfortabel und wir wurden sogar auf eine Senior Suite upgegradet. Besonders das Essen hat uns beeindruckt – es war in jeder Hinsicht perfekt und erfüllte alle Erwartungen. Ich danke von Herzen allen Mitarbeitern und hoffe, eines Tages wieder nach Fès zurückzukehren, um dieses Erlebnis zu wiederholen. Ich empfehle jedem, dieses Juwel zu besuchen.

Helpful?