Hilton Garden Inn Yakima Downtown

love the front desk lady, very helpful and kind

Looed old and dated, especially the bathroom. I was very spooked by both the bathroom tiled floor and the batch itself being VERY slippery when wet. Very noisy W traffic - ? need triple pane windows, In room coffee AWFUL and miserly provision of sugar/creamer and no tea. Garage large, spooky and dimly lit, w terrible signage. Signage thru the hotel unclear and confusing. Altogether noit good value for $200+

We always stay here when we visit Yakima. Very comfortable bed. They could use more comfy chairs in the room. They are a bit stiff.

I called right after making the reservation when I realized Mr reservation was for the incorrect night. I was first told that I couldn’t make the change without paying the full price. I was the told that the reservation could be changed for $1.00. When I got to the hotel that day they told that Expdia had not confirmed the change even though I had a confirmation E-mail that said they had. We had to wait for several minutes until the hotel got ahold of Expedia and confirmed the change. I also thought I had paid for breakfast but the next morning was told I hadn’t. We were also not told we were being charged $15 for parking. Very sloppy.

Usually in great conditions. This time, the room had a chemical type of smell, (not necessarily humidity or mold, couldn’t figure out what it was. Also, the heater was loud.

Clean friendly environment in hotel

Very kind staff!

The staff was very friendly and professional. I would definitely stay there again.

Great corner room

The room was spotless and the staff was very courteous and helpful. The breakfast a la carte was amazing. There were so many options and their chef and restaurant staff were extremely kind and professional. This hotel is a GEM in Yakima!