Hilton Garden Inn Yakima Downtown

The ac was on when I arrived with my two teenagers, one on crutches. I had to be at an event so once I got my kids settled, I walked over to my event. Once I got back, it was time for bed and when I tried to turn down the ac, it would not respond. There was no way I was going to try to get a new room that late. I was absolutely freezing and had to put extra clothes on and blankets to get some sleep. Very discouraging for the money I spent.

Always a great place

Everything was wonderful it’s just the room had an old cigarette smoke smell like it’s time to reaper and clean drapes

The front desk ladies were very professional and nice

booked my room with breakfast but later told it was not included

They need to have a better system about the breakfast of knowing who pays beforehand and who doesn’t instead of being treated like someone wasn’t or didn’t pay when in actually reality it was paid for when hotel was booked !

The staff seemed irritated from the moment we arrived I was surprised to learn a 15$ per night parking fee to park our rental car. It seemed excessive. We went up to our room and our keys were not activated,, so we had to go back down... The alarm clock went off at 930pm, so we just unplugged it, then it still went off at 530AM!!!!! on the battery power... suggesting the maids check this Over all i was not impressed and won't stay here again. Many other options in this price range