AQUA Hotel Onabrava & Spa

Readiness to help from the part of staff. Good advice for various information regarding visiting possibilities.

Had a problem with our room location but it was sorted out quickly and we were moved to another room which had excellent views. Lovely hotel, reception staff very helpful. People rushing to put their towels on sun-loungers at 8am was a bit ridiculous. Some of those sun-loungers had towels on all day without anyone using them. Enjoyed our stay.

Lovely clean comfortable hotel. Good choice of food for breakfast even better for lunch. Can’t comment about dinner as we ate out in the local restaurants

Close to shops ,beach, station to get a train to Barcelona. Food was great, many choices. Went half board and not even water was included with the evening meal. So ended up spending lots of money to buy drinks to go with the meals. Room was above the entertainment area and was very loud up to 12 am. Asked to be moved but they had no rooms available. Check in is a long confusing process with Katy. Asking for Expedia voucher (?), taking a long time to scan all passports including children’s. Asked for a double and two singles - unavailable, asked to be on the same floor level as family - unavailable. Also ended up in what it seems like a noisiest room. Also overcharged for City tax charging for one child also.. Spa charges for spa ,towel and swimming hat .. becomes a pricy venture.. Overall a nice hotel though...

Staff were really helpful in all areas of the hotel. Water is available at the reception for the room. Mini market just near the pool for snacks and a few shopping stalls. 2min walk to Santa Susanna train station (1hr journey straight into Barcelona) 2min walk to the beach 🏖. 30min walk into Santa Susanna town centre. - small quiet town, nice little walk. Great Spa facilities onsite of the hotel with a gym, 8Euros a day. Sauna, steam room , jacuzzi and hot pool available.

Location was excellent, staff extremely helpful, rooms were spacious, clean and well appointed. Breakfast had plenty of choices. My only complaint was having to pay for the indoor pool, if you were using the spa facilities for a few hours then eight euros each was a good price but I only wished to use the indoor pool for a quick swim every day, so I didn’t use it at all - my choice but I was disappointed as I wasn’t aware you had to pay. Small gripe in an otherwise good stay.

Excellent stay, exceded my expectations !! Hotel staff extremely helpful, friendly and really great in all ways possible. Easy to catch a train ride or bus, only a few minutes walk from the hotel and the beaces are right there across the street. Food in hotel good with plenty to choose from. Highly reccomend !!!

Great place to stay Staff friendly, rooms very clean

Overall was ok. Hotel has a parking with 6 Euros fee for full day, I thought that the spa access would be included but wasn’t it was extra 8 Euros. We got upgraded which was nice. I like the open bathroom design very modern but walls were slim and could hear neighbors. The restaurant waiters were not very nice but the dinner buffet was great.

Our room was next to lift so noise from that. Room was clean but bed was very very hard.