Apart-Hotel Zurich Airport

Shuttle dropped off us at Hilton and ask us to check in at Hilton then go walking to hotel with two large bags and two hand luggage. We booked the hotel near by airport because of the shuttle service. This hotel is surrogate of the Hilton, Expedia please remove from the listing.

No staff on site No AC No breakfast Telephone doesnt work so you have to travel up and down the hill to Hilton Zurich Airport if you need anything. Staffs from Hilton Zurich Airport are really nice so 2 stars for them

Communication was poor. Emails indicated that the reception was open 24 hours, but we had to check in up the road at a different property and the reception was not even manned the next day. Housekeeping walked into our room 3 hours before the check out time when we were still in bed. The entire property smelled and was very outdated. Only amenities were all at the Hilton up the road. The room was consistently 26 degrees or warmer because the AC wouldn't work for more than 10 seconds and the windows barely opened to help. The sheets were not only stained, but there was no additional pillows or bedding to use. The bathroom only had 3 in 1 to use as hand soap, the same as in the shower. Overall we had a terrible experience and the only staff we saw the entire stay was when they came into our room at 8am

This property had no AC Staff at check in assured us that it definitely had a working AC. We went to complain, all they could do was upgrade us to a suite but still had same problem. The property is a no frills Hilton. We had to check in up the block at Hilton. We asked if they could give us a room there to no avail. We had to sleep in a room to no moving air which was extremely HOT! Will take this to corporate!

Everything was good except when I was booking hotel I picked it because it was providing transport from airport. We were charged on our way back which is I find tricky and not like it

Thank you! Good hotel!

Excellent as a crew member they let me check in early which was very nice free pass for the shuttle and was just great

I actually ended up staying at the airport Hilton as they upgraded my reservation

Muy buenos todos el personal de recepción excelente servicio excelente atención excelente calidad

My stay was actually at the Hilton airport, due to Apart being closed for some renovations. But the stay was very nice. The room was clean and staff very friendly.