Apart-Hotel Zurich Airport

No front desk / service available at hotel, had to walk 5 min to check in and out. After check in main entrance was not opening due to their lock issue.. luckily after call they’re opened remotely. Very unsafe/haunted

Shuttle driver said he was not allowed to drop me off at the hotel but instead only the Hilton (which is up the hill). Quite annoying when you have luggage. When I checked in the first room they gave me had no electricity. The front desk person was nice though

Run down property, but really good helpful staff.

Cbcb

Hotel needs an update. Mattress must be old, I kept rolling from the edge to the middle .

The hotel bathroom was disgusting, I couldn’t even stay the night after checking in. There were spider webs all over the chair and the tv as if no one has been in there for a very long time.

Great staff and very close to the airport.

I was there only to get some rest between flights. Not to stay overnight…. They didn’t let me check in despite the have available room at the and I have to wait 2hours to check in. And only I had 5 hours to go back to the airport.

We arrived at the property to find it closed with no one there … we recieved no notice of this. Luckily our taxi driver was nice enough to call the number for the property for us. We were rerouted to the Holton which was a hike 5 mins up the drive way in the rain with our heavy 3 week holiday bags. We were starving as we are on an over night layover home to Vancouver. There was no restaurants open which is understandable as we arrived late due to a flight delay but trying to get through to their advertised late night room service menu which is displayed on our rooms tv menu was completely hopeless. There were no vending machines or solutions for food on site for travellers so we had to Uber eats an undrwhelming $50.00 pizza which normally would be chalked up to the cost of travelling and laughed off but given the events that led up to it it was just not a good experience in any way, shape or form.

Exceptional service