Four Points by Sheraton Mexico City Colonia Roma

We considered cheaper hotels but decided to go with this one because of the location even though it was more expensive. It was a great choice. The hotel is updated and modern. The rooms are equally as nice. The staff were friendly. The restaurant was okay. Our evening meals were just okay but the breakfast was fantastic. The location was also great with plenty of bars and restaurants nearby. While there were cheaper hotels options, I suggest paying extra for a better stay. Actually I would say the rate was about right (and comparable) for this hotel in the U.S. We would definitely stay here again.

Excellent property. Clean and safe and modern. Great staff. The best location for restaurants and bars

Had an interior room, strange to not have a wondow to outside butbsaved money on the booking, and the AC worked great. Good housekeeping service, 2 fresh bottles of water probided every day. The only complaint is the wifi router and temperature controls faced the bed and are extremely bright, I had to get creative to block the lights in the middle of the night, so consider bringing an eye mask! Excellent location near plenty of restaurants, very safe but not so touristy like Polanco. Good access to bus if you want public transport. Front desk helped me find a 24 hour pharmacy 3 blocks away for an item ai forgot that they didnt stock in their little sundries shop. Highly recommend!

Great location and staff but horrible Manager, Maria Jose, and Accounting, Yuri. Checked in and they charged a 10,000 MXN peso deposit (about $500 USD) and after two weeks they still haven’t returned deposit after full stay was paid in full on day of check out. Followed up with Manager, Maria Jose, and she kept me on hold for 45 minutes and blamed it on their accounting system and banks. Hotel auditor, Yuri, called my room on last day of stay at 6 am to demand that I come down and pay last night of stay before she left on her shift.

Great location, lots of restaurants nearby.