Grand Hotel Flora

The location was about 10 minutes easy walk from the city center and from the train station which was amazing, the room was nice, quite big and very clean

The breakfast wasn’t very varied but it was good

We really enjoyed our stay at this hotel. The reception staff were very kind and welcoming. A special thanks to Andrew, who was always friendly and helpful throughout our stay. The breakfast was good, with a variety of options, including vegetarian choices. The pool was also great and a perfect place to relax after a day out. Everything was clean, comfortable, and well organized. We had a great experience and would happily stay here again when visiting Sorrento. Highly recommended! 😊

Staff couldn't do enough for you. Clean and tidy and newly renovated.

If you book "mountain view" it is overlooking the main road so will be noisy.

The staff was very responsive and kind, the rooms were clean, the food in the restaurant was perfect. The interior and atmosphere of the hotel are memorable. Thanks to the staff for allowing our daughter to enjoy the pool in a child-friendly manner.:) Edmundo especially touched our hearts, thanks to him for the warm welcome at the breakfast table.

A stay with potential, let down by consistent lapses in service and accountability. Two-star behaviour with a five-star price tag. Nice outdoor pool- we didn't use this in our stay. The views from suite were lovely and the balconies were nice to sit on. Newly decorated, nicely done in main area's.

Breakfast juices were far from fresh ( i had to order fresh separately, chargeable- which was kindly waived) , I was told salt ran out (!?!) with no one willing to resolve it, and waiting staff were difficult to flag down. A young couple arriving at the tail end of breakfast were let in but warned there would be nothing for them tomorrow — a needless and unwelcoming remark. On checkout, we were chased to be charged for two Nespresso pods at €2.50 each ( which the housekeeping called down to tell reception after we had already checked out)— something I have never encountered at a four-star hotel, where complimentary in-room tea and coffee is standard practice, especially in a suite.We even had free breakfast included so its not even like we were avoiding going down and pay for coffee?! I was so taken aback and embarrassed for them, I simply paid and left. The suite itself was somewhat clean, I won't go into details, freshly decorated but sparse - not even a sofa? and lacking in atmosphere — and had we taken the upgrade at the standard or offered rate, id have felt extremely short-changed at over 1000 euro a night. To top it off, our porter — working without a trolley — damaged the handle on a Louis Vuitton box bag despite being asked not to take it, and offered neither an apology nor any attempt to help. Every issue was met with avoidance rather than ownership. Two-star behaviour with a five-star price tag. Its a shame, it could be a very good hotel with some changes.

The hotel was beautiful, rooms had everything you needed, pool areas fabulous, all staff really helpful and a delicious fresh breakfast. Great location with many nearby restaurants and bars and only 10/15 mins walk to the main Piazza. Highly recommend! We had an absolutely super time.

Blizina zeljeznickog kolodvora i centra s restoranima i trgovinama. Sobe jako ciste, krevet preudoban.

Mogao je biti malo bolji izbor za dorucak ali bio je dobar i ovako.