Renaissance Schaumburg Convention Center Hotel

The main reason I booked this hotel was the amenities advertised on Booking.com. Unfortunately, they did not match my actual experience.

I was charged $54 for Wi-Fi that was advertised as free. The “heated” pool was cold, the hot tub was not clean, and housekeeping entered my room at 8:24 a.m. without knocking. Overall, the hotel did not deliver what was promised.

Great hotel and convention center. A bit out in the middle of nowhere, but if you have a car or anything else you need, it can be delivered. Excellent food and friendly staff. Very nice and close convention center.

I want to recognize Alicia Sevilla, a beautiful and friendly server at the McCormick lunch. She went out of the way to serve and her friendliness left me feeling great about today. Her colleagues were exceptional as well. Cindy From Texas

Location to medieval times and the malls is excellent. Parking is free and available in two lots and a parking garage. The breakfast was decent and the coffee was not burnt.

The parking situation to start out. I had to clarify which places were part of the hotels property. The bathroom doors. Yes doors. Two wee doors that had to be closed juuuuuuuust right to actually shut. Hated those doors. The shower could not be turned all the way up without a wailing whale sound emerge from the pipes near the sink.

Quiet Breakfast The facilities in general./ ambiance. Glad to be able to check in early.

Nearly $300 for a very small room did not feel like good value at all. Should be $100 cheaper. Charging for the internet is very much out of tune w the times.