Renaissance Schaumburg Convention Center Hotel

Hotel is fine. Insulting that this management is so busy grubbing every dime that they won’t give you (Bonvoy member) a 15-cent bottle of water at the front desk. I’m much happier with the appreciation shown by Omni, Hilton even Hyatt.

Swimming pool

Wi fi

Beautiful room, great view, I loved seeing the sun come up. Very nice and pretty hotel. The bathroom has a mirror tv and that was pretty dope.

My key card stopped working multiple times, I had to get new keys twice. And move rooms from the first room I was assigned because the door wouldn't open. Going back and forth was a pain. Then another time when I extended my stay. Mobile key is only for elevators and fitness room but we were on the elevators without using it. The room service we got was not great, no seasoning really on the food.

They over booked my room so I never stayed there! They sold my room to someone else when I had already paid in full prior to my check in..

Convenient to our activities. Clean and easy to access.

The vending machine choices were lacking.

Very beautiful environment, you feel really good and comfortable.

Absurdly noisy, I couldn’t sleep. There is no soundproofing. They gave me a room on the third floor, and the noise and mess didn’t stop before 10.

I have stayed at this hotel many times in the past. However, I have never been treated as rudely, either here or at any other hotel, as I was today. Ryan at the front desk was demeaning and rude to me with no provocation. Perhaps he was having a bad day, but he also ruined mine.

Breakfast was great, had 3 choices, buffet, sit down, or short order bar. Food was very good, service as well. Offer several Gluten free options for those with celiac or wheat intolerance. Highly recommend the restaurant in the hotel. Rooms were very clean along with bathroom.

Cannot think of anything I/we didn't like.