Hampton Inn Geneva

It’s a beautiful location right by Seneca Lake, the little lady who does the breakfast is amazing! Nice to see such pride!

I’ve stayed here many times over the years and it’s starting to look a little shabby. At $300 a night it’s expensive for what you get.

Was a great location was able to walk to the restaurant, with a beautiful view across the street. They also had very good breakfasts, housekeeping every other day. Would definitely go back.

Positives: breakfast was quite good. Staff was incredibly nice and personable Negatives: cleanliness was lacking. Common floors were extremely dirty. Housekeeping service to the room was poor. Carpet had not been swept when we first entered the room. Only had enough towels for one person when we entered the room Elevator (only one on the property) worked poorly our entire stay. Finally on our last day it broke completely.

Great location by the water, clean, nice pool

This hotel was disappointing. It did not meet anything we read in the reviews. Hotel is in need of remodeling. Room was dingy. Sheet did not cover the matress. Top bed cover was shredded. We and other customers had to wait for an employee to show up at the front desk. We left shortly after checking in.

There is no parking near the front door. All parking is inconveniently to the side and rear of the building. The front desk staff was very nice and eager to help. I had questions and a lost key. My issues were taken care of with professionalism and eagerness. The rooms are okay. They are clearly used and obviously repaired when abused. My sink had no drain stop, I could have lost a contact down there. The shower had an inch wide ground spider fall out of the curtain, there must be food for it to get that big. The lights in the room were very good and plenty bright. The bathroom had an old tub shower with curtain. The bed sheets were comfortable, the pillows were nice, the mattress was a little stiff. The wall thermostat was not functional. When I first entered the room, the HVAC system under the window was set to AC 68 and the room was extremely cold, felt like 60 or colder. I switched it to heat to 72. The room became unbearably hot within an hour. I switched it back to AC at 70 degrees and that seemed comfortable. I wanted to go use the fitness center, but it was uselessly tiny, and not worth the effort they put in.

Do not stay at this dump! I've been to many Hampton Inns and have no idea why this hotel has the name. It is nothing like any other. To start, the ice bucket was full of water, never emptied, nor no new bag. The bottom sheet came off the bed both nights, even with a new sheet put on. Someone left a phone plug in the bathroom that was just left there. Not one of the desk clerks speaks understandable English. It was almost $400.00 to stay for two nights (pet fee $69.00) and I have an extra questionable second charge from the day we checked out. Very sketchy. Anywhere else in Geneva would be better than this place.

Location convenient

Pool was out of service for most of the day - we were there one night, but both days, it was out of service in the day. It would open at 5pm, which was rather late. Desk chair needs replacement.

Breakfast was excellent. Cleaning staff was courteous and responded quickly to questions and requests.

Front desk had little direction in restaurants surrounding property. Room/facilities were in the worn side

The hot tub was out of order. False advertising if it is not available.