Crowne Plaza Shenzhen Futian by IHG

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!

Good location of the hotel with best staff service.

工作人員態度親切友善.

Liked the overall effort of the staff Did not like The executive lounge is not attended in the morning The 4th floor fitness and spa areas seem to belong to some other operation. The place was loud and the people not of the same category as the crowne plaza staff

Good.

Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!

This hotel is in Futian CBD, near train station, restaurants which is very convenient.

Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days

Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.

I stayed on the 33rd floor and even though it was designated as a non-smoking floor, the hallway smelt completely of cigarette smoke. The room is mostly OK but it all smell of smoke. Maybe they were ventilation issues or something when I arrived.