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8.2 / 10 Guest Rating

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

1 Avenue de Marlioz, Aix-les-Bains, fr

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection - main view

About the Property

Luxurious Rooms and Free WiFi
The Urban Hotel, formerly known as Hotel Agora, boasts 62 fully renovated air-conditioned rooms offering a comfortable stay. Enjoy complimentary WiFi throughout the property for your convenience.

Aqua Wellness Area and Fitness Room
Unwind in style at the aqua wellness area with an indoor pool, sauna, and hammam. Keep up with your fitness routine at the well-equipped fitness room during your stay.

Prime Location and Nearby Attractions
Conveniently situated near the Congress center, Casino Grand Cercle, and National thermal baths, our hotel is the perfect base for exploring Aix les Bains. With underground parking available, you can easily venture out to discover the beauty of the Riviera and the Alps.
Book your stay at the Urban Hotel now for a memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Checks are not an accepted method of payment. Breakfast is free for children under 4 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Comfort Room without spa Access - Photo 1
Comfort Room without spa Access - Photo 2
Comfort Room without spa Access - Photo 3
Comfort Room without spa Access - Photo 4
Comfort Room without spa Access - Photo 5
1/5

Comfort Room without spa Access

The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

21 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray

Non-refundable
Room Only
20% OFF$87.39

$69.91

Includes taxes & fees

1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray

Non-refundable
Breakfast Included
20% OFF$133.99

$107.19

Includes taxes & fees
Superior Room with Spa access - Photo 1
Superior Room with Spa access - Photo 2
Superior Room with Spa access - Photo 3
Superior Room with Spa access - Photo 4
1/4

Superior Room with Spa access

The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Queen Bed, Non-Smoking, Superior Room, Sofabed for One Person, SPA Access, Courtesy Tray

Non-refundable
Room Only
20% OFF$109.53

$87.62

Includes taxes & fees

1 Queen Bed, Non-Smoking, Superior Room, Sofabed for One Person, SPA Access, Courtesy Tray

Non-refundable
Breakfast Included
20% OFF$158.61

$126.89

Includes taxes & fees
Superior Triple Room with Spa Access - Photo 1
Superior Triple Room with Spa Access - Photo 2
Superior Triple Room with Spa Access - Photo 3
Superior Triple Room with Spa Access - Photo 4
1/4

Superior Triple Room with Spa Access

The triple room provides air conditioning and a safe deposit box. The unit offers 2 beds.

29 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Triple room with spa access

Non-refundable
Room Only
20% OFF$148.85

$119.08

Includes taxes & fees

Superior Triple room with spa access

Non-refundable
Breakfast Included
20% OFF$218.02

$174.42

Includes taxes & fees
Suite with Spa Access - Photo 1
Suite with Spa Access - Photo 2
Suite with Spa Access - Photo 3
Suite with Spa Access - Photo 4
Suite with Spa Access - Photo 5
Suite with Spa Access - Photo 6
1/6

Suite with Spa Access

The suite offers air conditioning and a safe deposit box. The unit has 3 beds.

38 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite 1 King Bed Non Smoking (with Single Sofabedwith Sofabed)

Non-refundable
Room Only
20% OFF$165.6

$132.48

Includes taxes & fees

Suite - 1 King Bed, Nonsmoking, Sofabed, Sofabed, Lounge

Non-refundable
Breakfast Included
20% OFF$222.56

$178.05

Includes taxes & fees

Guest Reviews

8.2
Excellent3218 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.0
Amenities8.3
Value for Money8.2
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

C
ClaudiadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0

Spa

Il bagno e la moquette nei corridoi

Helpful?
S
SalvatoreitIT
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
J
Jean-lucfrFR
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
S
SebastianitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0
Helpful?
V
VéroniquefrFR
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Nous reviendrons. Très satisfaits."

8.0

Bien.

Helpful?
C
ClaudefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
M
MireillefrFR
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
M
MarinaliLI
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0

Wir haben einen Upgrade auf ein Superior-Zimmer erhalten. War sehr geräumig und schön. Frühstücksbuffet hatte eine gute Auswahl und war lecker.

Zu Fuss etwas weit vom See entfernt.

Helpful?
L
LeogbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"This place has really gone downhill recently."

5.0

Location.

Arrived late, as arranged to find an incompetent man on reception. We requested a Double room and a second room with two single beds for our family group.. The single bedded room had two single beds pushed together and made up with a double sheet and double quilt - hence not two singles. We were told it was two single beds so that was ok for the two young men to sleep together with one quilt. We were given spare bedding and expected to make the beds ourselves we had to get very annoyed before it was finally rectified and the beds eventually made up correctly by staff- we were exhausted after 14hrs of travelling and this could have been resolved better by the hotel.

Helpful?
O
OlivierchCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0
Helpful?
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