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8.2 / 10 Guest Rating

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

1 Avenue de Marlioz, Aix-les-Bains, fr

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection - main view

About the Property

Luxurious Rooms and Free WiFi
The Urban Hotel, formerly known as Hotel Agora, boasts 62 fully renovated air-conditioned rooms offering a comfortable stay. Enjoy complimentary WiFi throughout the property for your convenience.

Aqua Wellness Area and Fitness Room
Unwind in style at the aqua wellness area with an indoor pool, sauna, and hammam. Keep up with your fitness routine at the well-equipped fitness room during your stay.

Prime Location and Nearby Attractions
Conveniently situated near the Congress center, Casino Grand Cercle, and National thermal baths, our hotel is the perfect base for exploring Aix les Bains. With underground parking available, you can easily venture out to discover the beauty of the Riviera and the Alps.
Book your stay at the Urban Hotel now for a memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Checks are not an accepted method of payment. Breakfast is free for children under 4 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with Spa access - Photo 1
Superior Room with Spa access - Photo 2
Superior Room with Spa access - Photo 3
Superior Room with Spa access - Photo 4
1/4

Superior Room with Spa access

The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Queen Bed, Non-Smoking, Superior Room, SPA Access, Courtesy Tray

Non-refundable
Room Only
20% OFF$156.08

$124.86

Includes taxes & fees

1 Queen Bed, Non-Smoking, Superior Room, SPA Access, Courtesy Tray

Non-refundable
Breakfast Included
20% OFF$210.86

$168.69

Includes taxes & fees
Superior Triple Room with Spa Access - Photo 1
Superior Triple Room with Spa Access - Photo 2
Superior Triple Room with Spa Access - Photo 3
Superior Triple Room with Spa Access - Photo 4
1/4

Superior Triple Room with Spa Access

The triple room provides air conditioning and a safe deposit box. The unit offers 2 beds.

29 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Triple room with spa access

Non-refundable
Room Only
20% OFF$236.06

$188.85

Includes taxes & fees

SUPERIOR TRIPLE ROOM SINGLE ROOM QUEEN BED SOFA BED FOR NON-SMOKERS

Non-refundable
Breakfast Included
20% OFF$303.76

$243.01

Includes taxes & fees

Guest Reviews

8.2
Excellent3218 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.0
Amenities8.3
Value for Money8.2
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

M
MARIE CARINEfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Bonne détente !"

8.0

J'ai aimé l'accueil,le petit déjeuner et les petites attentions dans la chambre.

Le sauna était en panne.

Helpful?
L
LaetitiafrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Très bien 👍"

9.0

Hôtel et son SPA très sympa. Piscine, jacuzzi sauna parfait. Peignoir et chaussons mis à disposition. Emplacement au centre ville mais zéro bruit.

Hammam ne fonctionnait pas. Toilette dans la salle de bain dommage. Sinon ras.

Helpful?
C
ClareanachCH
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Not worth it - location is good but that's all"

5.0

Great location. Good TV. Nice decor.

The cleaning was not good, toilet was in a bad state. The spa is not worth it, extremely simple and not comfortable. No lounge chairs, sauna was not working, pool is cold and jacuzzi had too much water and was impossible to sit and relax. I would not go back. We did not have breakfast so can't say.

Helpful?
H
HanissafrFR
Verified booking
extended_group
Standard Room
Stayed in May 23, 2026

"Exceptional"

9.0
Helpful?
G
gillesesES
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Parfait"

10.0

Accueil et emplacement... Tout fait le Job.ni plus ni moins. La Promesse est tenue

Helpful?
L
LaetitiafrFR
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
P
PaulinefrFR
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Very Good"

7.0
Helpful?
W
WernerdeDE
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0
Helpful?
R
RAPHAELfrFR
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Le rapport qualité prix est bien. Même si pour un 4 étoiles, c’est un service minimum."

7.0

L emplacement L accès parking La literie

Pas de chauffage à notre arrivée et faire la demande à la réception pour la mise en route. Pas de réglage possible depuis la chambre. Pas de sèche cheveux dans notre chambre. (206).

Helpful?
C
christophefrFR
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"Exceptional"

10.0
Helpful?
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