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8.2 / 10 Guest Rating

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

1 Avenue de Marlioz, Aix-les-Bains, fr

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection - main view

About the Property

Luxurious Rooms and Free WiFi
The Urban Hotel, formerly known as Hotel Agora, boasts 62 fully renovated air-conditioned rooms offering a comfortable stay. Enjoy complimentary WiFi throughout the property for your convenience.

Aqua Wellness Area and Fitness Room
Unwind in style at the aqua wellness area with an indoor pool, sauna, and hammam. Keep up with your fitness routine at the well-equipped fitness room during your stay.

Prime Location and Nearby Attractions
Conveniently situated near the Congress center, Casino Grand Cercle, and National thermal baths, our hotel is the perfect base for exploring Aix les Bains. With underground parking available, you can easily venture out to discover the beauty of the Riviera and the Alps.
Book your stay at the Urban Hotel now for a memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Checks are not an accepted method of payment. Breakfast is free for children under 4 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room with Spa access - Photo 1
Superior Room with Spa access - Photo 2
Superior Room with Spa access - Photo 3
Superior Room with Spa access - Photo 4
1/4

Superior Room with Spa access

The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

23 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Queen Bed, Non-Smoking, Superior Room, SPA Access, Courtesy Tray

Non-refundable
Room Only
20% OFF$156.14

$124.91

Includes taxes & fees

1 Queen Bed, Non-Smoking, Superior Room, SPA Access, Courtesy Tray

Non-refundable
Breakfast Included
20% OFF$210.91

$168.73

Includes taxes & fees
Superior Triple Room with Spa Access - Photo 1
Superior Triple Room with Spa Access - Photo 2
Superior Triple Room with Spa Access - Photo 3
Superior Triple Room with Spa Access - Photo 4
1/4

Superior Triple Room with Spa Access

The triple room provides air conditioning and a safe deposit box. The unit offers 2 beds.

29 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Triple room with spa access

Non-refundable
Room Only
20% OFF$236.06

$188.85

Includes taxes & fees

SUPERIOR TRIPLE ROOM SINGLE ROOM QUEEN BED SOFA BED FOR NON-SMOKERS

Non-refundable
Breakfast Included
20% OFF$303.76

$243.01

Includes taxes & fees

Guest Reviews

8.2
Excellent3218 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.0
Amenities8.3
Value for Money8.2
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

F
FABRICEfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
J
jean-louisfrFR
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Bon hotel pour découvrir la region"

7.0

Personnel attentionné, belle chambre, grand parking

Paiement fait..demande (refusée) d'empreinte de carte bancaire "à titre previsionnel (!) "

Helpful?
C
ChristinefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Déçue"

7.0

Le calme la chambre et un vrai merci à la femme de ménage

L ascenseur trop.long eg que je ne puisse pas bénéficier de la piscine avec mon conjoint il fallait que je paye un supplément pour nager de 19h30 à 22h30 pas cool

Helpful?
M
MichelchCH
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0

Très bonne literie Personnel très accueillant lors de notre arrivée et par la suite Parking à disposition très agréable et facile d accès

Notre chambre se trouvait devant l entrée et les sorties du bar était un peu bruyante

Helpful?
P
Pierre-YvesfrFR
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0

Personnel accueillant, bon petit déjeuner, ambiance sympathique

Le lit double n’est pas vraiiment un lit double et cela se sent

Helpful?
J
juanesES
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
C
CombouilhaudfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Good"

6.0
Helpful?
F
FredericfrFR
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
S
SylviefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

9.0

La chambre, le spa et piscine. Le petit déjeuner, pizzas

Helpful?
A
AnthonyfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Very Good"

7.0
Helpful?
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