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8.2 / 10 Guest Rating

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection

1 Avenue de Marlioz, Aix-les-Bains, fr

Urban Hotel & Spa Aix-les-Bains - BW Signature Collection - main view

About the Property

Luxurious Rooms and Free WiFi
The Urban Hotel, formerly known as Hotel Agora, boasts 62 fully renovated air-conditioned rooms offering a comfortable stay. Enjoy complimentary WiFi throughout the property for your convenience.

Aqua Wellness Area and Fitness Room
Unwind in style at the aqua wellness area with an indoor pool, sauna, and hammam. Keep up with your fitness routine at the well-equipped fitness room during your stay.

Prime Location and Nearby Attractions
Conveniently situated near the Congress center, Casino Grand Cercle, and National thermal baths, our hotel is the perfect base for exploring Aix les Bains. With underground parking available, you can easily venture out to discover the beauty of the Riviera and the Alps.
Book your stay at the Urban Hotel now for a memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the maximum height of the underground garage is up to 1.90metres. Parking in the garage is subject to availability. Guests staying in Superior Rooms or Suites have free access to the wellness area, indoor swimming pool and hammam from 09:00 to 22:30 from check-in after 15:00 and up to 12:00 on their check-out day. Checks are not an accepted method of payment. Breakfast is free for children under 4 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Comfort Room without spa Access - Photo 1
Comfort Room without spa Access - Photo 2
Comfort Room without spa Access - Photo 3
Comfort Room without spa Access - Photo 4
Comfort Room without spa Access - Photo 5
1/5

Comfort Room without spa Access

The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

21 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray

Non-refundable
Room Only
20% OFF$170.55

$136.44

Includes taxes & fees

1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray

Non-refundable
Breakfast Included
20% OFF$226.42

$181.14

Includes taxes & fees

Guest Reviews

8.2
Excellent3218 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.0
Service8.4
Location8.4
Room Quality8.0
Amenities8.3
Value for Money8.2
Food and Beverage8.0
Overall Experience8.4

Select topics to read reviews

M
moniquefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"tout était parfait chambre, spa et lieu"

10.0

confort de la chambre, calme et spa. tout était parfait. lieu dans le centre donc agréable pour visiter

Helpful?
A
AméliefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Exceptional"

10.0
Helpful?
Y
YveschCH
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Sympathique hôtel bien situé."

9.0

Chambre confortable. Personnel agréable et efficace. Spa agréable. Magnifique petit déjeuner. Parking souterrain.

L’insonorisation des chambre est assez mauvaise (bruits du couloir), donc bruyant le matin dès que le personnel de ménage s’active ou que des clients se déplacent dans les couloirs.

Helpful?
L
LeogbGB
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Worth an overnight stay."

9.0

Comfy bed and small Spa to ourselves was lovely.

Miss the little lounge space we used to enjoy planning our holiday in comfort. New sports bar is just that so really only welcoming to sports fans. Big screen in your face atmosphere not for us but that’s a personal opinion.

Helpful?
S
SteffrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Hitel spa confort et proche centre"

8.0

Chambre spacieuse et moderne Salle de bain agréable- possibilité de parking Proximité du centre et à 2 pas du Casino Spa de petite taille mais piscine et jacuzzi à température idéale

Helpful?
P
PascalfrFR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Bon séjour"

9.0

Le spa

Le principe pour le bar restaurant d’être limité dans ses choix quand on n’est pas membre surtout pour une simple bière blanche ou un verre de vin.

Helpful?
C
CorinnefrFR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"hôtel bien situé en centre ville , belle chambre , personnel gentil"

8.0

aucun bruit , le petit déjeuné , la chambre

pas assez d’éclairage dans la salle de bain

Helpful?
A
AlainfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

Ensemble très correct , petit déjeuner très bien fourni

Parking trop cher...

Helpful?
M
MichelchCH
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Quick uncomplicated overnight stay"

8.0

Clean, comfortable room for a good price

Helpful?
S
SebastienfrFR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0

Emplacement, parfait, piscine top

Helpful?
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