Hilton Garden Inn Tupelo

The hotel is under construction, which is needed. The rooms are outdated, and the beds are terrible. The employees were friendly and helped us switch rooms because the air conditioner wasn’t working in ours and the room was so dirty. I just felt that for the high price we were charged, the rooms didn’t match the price. They are updating the hotel, and it should be a significant improvement. The area is fun, and it is easy to walk to several places you need to go.

Breakfast wasn't that good. The noise from renovations was very loud and distrubing. I understand you have to do it and look forward to the updated decor.

They had construction going on

We have been staying here for years. Best hotel.

The hotel is literally on the same parking lot as the arena. I was able to go out of the side door of the hotel and get to the venue. This was a plus for me.

Lobby area was welcoming and smelled fresh. The rooms need to be updated. The dresser drawers were broken and off track. The curtains had holes in them. The restroom toilet reminds you of an elementary school toilet. It was very low to the ground. The bathtub had brown rust marks. There was hair left over on the floor. Under the air conditioner, there was a broken piece hanging in the floor. The refrigerator smelled sour so I did not put my food or drinks in it.

The beds were so awful that when we woke in the mornings, we almost couldn't move. The hot tub wasn't working when we were there. The pool was tiny and only open for only one day of our stay. The smell of chlorine was super strong. They do have what appears to be a handicap device to lower and lift people into and from the pool. The staff was friendly enough. The place is in serious need of an overhaul and updating. Several places the carpet is very word. The breakfast is $12 a person and subpar at best. For the price you pay to stay here, I'd stay somewhere else.

I got a phone call on the room phone at 1:00 am. The front desk inadvertently called me twice! Meanwhile there was terrible two fist pounding on the door next door and screaming and then a fight in the room next door. I called the front desk in fear to tell them someone kept calling my room and someone was banding on our door. The attendant said “that was me on accident. “. No apology. I told her there was some sort of domestic problem going on next door. Nothing was done. The people next door were fighting. My young son and I were afraid.