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5.4 / 10 Guest Rating

Relax Inn

145 E Whitesboro St, Rome, New York, 13440, Rome, US

Relax Inn - main view

About the Property

Convenient Location
Enjoy a stay at Relax Inn in Rome, just minutes away from Erie Canalway Trail and Fort Stanwix.

Comfortable Accommodations
Relax in one of the 57 air-conditioned guestrooms with complimentary wireless internet access and cable programming.

Local Attractions
Explore nearby attractions such as Capitol Theatre, Rome Historical Society & Museum, and H.P. Sears Service Station Museum.

Book now for a relaxing and enjoyable stay at Relax Inn in Rome.

Facilities & Amenities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free self parking
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good104 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Marion
Verified booking
Standard Room
Stayed in Dec 27, 2023

"Exceptional"

10.0

Nice over night stay... Exactly what I was looking for...

Helpful?
N
Nancy
Verified booking
partner
Standard Room
Stayed in Nov 10, 2023

"Good"

2.0

Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.

Helpful?
C
Crystal
Verified booking
Standard Room
Stayed in Oct 15, 2023

"Good"

2.0

This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.

Helpful?
E
Elsie
Verified booking
Standard Room
Stayed in Oct 14, 2023

"Exceptional"

10.0

Our room was really nice and the staff was great

Helpful?
K
Kelsey
Verified booking
Standard Room
Stayed in Oct 10, 2023

"Good"

2.0

The staff was horrible made me pay $80 for my service dog they asked for her id and everything I will not be staying there ever again. It’s against the ADA to pay and to ask for ID. The room was dirty, they made us pay for extra towels when I said there was 2 of us

Helpful?
A
Alexis
Verified booking
partner
Standard Room
Stayed in Oct 8, 2023

"Good"

2.0

Roaches on the table , the bed was covered in stains … it was very awful experience.

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in Oct 1, 2023

"What a dump"

2.0

This place is a dump. Stay anywhere else. Way over priced.

Helpful?
C
Craig
Verified booking
Standard Room
Stayed in Sep 29, 2023

"Good"

2.0

Didn’t stay here. Too intimidating.

Helpful?
B
Billy
Verified booking
Standard Room
Stayed in Sep 9, 2023

"Good"

2.0

The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting

Helpful?
J
Jinette
Verified booking
partner
Standard Room
Stayed in Sep 4, 2023

"Excellent"

8.0

Good place to rest.

Helpful?