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5.4 / 10 Guest Rating

Relax Inn

145 E Whitesboro St, Rome, New York, 13440, Rome, US

Relax Inn - main view

About the Property

Convenient Location
Enjoy a stay at Relax Inn in Rome, just minutes away from Erie Canalway Trail and Fort Stanwix.

Comfortable Accommodations
Relax in one of the 57 air-conditioned guestrooms with complimentary wireless internet access and cable programming.

Local Attractions
Explore nearby attractions such as Capitol Theatre, Rome Historical Society & Museum, and H.P. Sears Service Station Museum.

Book now for a relaxing and enjoyable stay at Relax Inn in Rome.

Facilities & Amenities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free self parking
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good104 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
MB
Verified booking
family
Standard Room
Stayed in Jul 15, 2019

"Good"

6.0

Checkin was quick and the lady was friendly. All double beds are on the second floor, so expect to climb stairs if that's what you're looking for. Outside of the hotel looks very sketchy. No windows along the walkway, but 2 on the backside of the room. Phone didn't work, no latch for the lock on either door. Beds were clean. Only 2 towels left. Would stay again if looking for a place to sleep.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 14, 2019

"Good"

2.0

Terrible. fridge broken. Expired food on vending machine.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in May 13, 2019

"Good"

6.0

Wifi was terrible, room was super clean. The property needs some work and a paint job.

Helpful?
D
Darlene
Verified booking
Standard Room
Stayed in Mar 17, 2019

"Exceptional"

10.0

As always we had a great room. Check in very quick with no issues. Rooms always clean, bed comfortable. They did an upgrade to the rooms and are just beautiful with the new hardwood floors. We will continue to stay here on each return trip into town.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 10, 2019

"Good"

6.0

The room was nice and clean. There was a problem with controlling the heat ....couldn't turn it down and the room was very hot and dry. I didn't feel safe due to the fact that everything seemed to be connected by extension cords which is a fire hazard. I also could only find one outlet that was a three prong plug that I could plug my computer in to. This plug was not near any table. When I plugged the cord in there was a spark from it so I unplugged it (fire hazard).

Helpful?
T
Tenise
Verified booking
Standard Room
Stayed in Nov 3, 2018

"And episode of csi "

4.0

The lady at the desk was a dream but that was it the rooms heat did not work and there was no hot water I had to take the cover off one of the beds and put it on the one bed and the lady at the desk gave me two blankets I had them on the one bed just so I could sleep

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 4, 2018

"A place to sleep"

8.0

It’s a place to sleep when you need it. Nothing bad but noting great either.

Helpful?
R
Rachel
Verified booking
Standard Room
Stayed in Sep 3, 2018

"Good"

2.0

Nobody was at the front office to give me my room key I waited for an hour to check in nobody came I was left without a room

Helpful?
B
Bernard
Verified booking
Standard Room
Stayed in Sep 3, 2018

"Excellent"

8.0

It was comfortable quiet and a place to sleep convenient for the Capital Theatre,

Helpful?
J
John
Verified booking
Standard Room
Stayed in Aug 29, 2018

"Bad motel"

2.0

One day room was never cleaned.Another day room cleaned but no towels left. 2 mornings water was only luke warm. Twice the key did not work to open the door. Probably the worst motel I've ever stayed in.

Helpful?