Prima Royale

Great, comfortable, outstanding breakfast

The Prima Royale is a very nice hotel and serves an excellent breakfast. The WiFi could be better. The hotel has a nice exercise room. It is within walking distance to the Old City and downtown Jerusalem. The staff is very helpful and helped us with transportation to the airport. There are private tour operators hanging around with whom you can make arrangements for tours.

Very good place to stay. Convent to Jaffa Gate and old city, good restaurants. Staff was friendly and helpful. Called tour guide when couldn’t answer my questions. Arranged cab to Tel Aviv. Didn’t eat there so cannot comment on food.

Always an awesome time at the Prima Royal. The staff bend over backwards to make it the best holiday experience. The staff are like family now- this is our 3rd. holiday here and hopefully many more.

Carpet not clean. Ned’s replacement. Staff unfriendly.

Quite Street in a busy city. We loved the servoce we received from the staff. The receptionist was very courteous. The room was clean, there was a clean gym and place to pray. Overall love the hotel.

The room was very clean and reasonably comfortable - the furniture is quite well worn and you can see chips and nicks in the wood, some peeling plaster around the windows, etc. -- needs to be re-vamped. The biggest problem was the airconditioning - it was impossible to set it at a comfortable temperature - it was either not cool or it was freezing and so we had frigid temps in the room all night which even the blanket wasn't enough for. The beds were okay but rather small. An extra blanket in the closet would have been much more useful than an array of pillows. Parking is on a space available basis - and we got there early enough to get parking in the underground garage but whoever designed that garage was just not thinking - the access is very tight - it is almost impossible to maneuver both to get in and to get out - we took the first parking spot and it took almost five minutes of back and forth inching our way to get out of the spot in order to then leave. I have no problem returning to this property but I will park on the street - the garage is just not worth the effort.

Nice and small hotel in great location. Small rooms so barely any room for and extra kid bed.

We have stayed before and liked the property. The location is great

This hotel is in a pretty good condition. It is similar to Courtyard Marriott hotel. I am basically satisfy with the service. However, I am not 100% satisfy about the cleanliness of the room. I stay here for a week. I can spot spot water stains from drinking glasses. I can also spot debris from carpet. I am wondering how often this carpet been vacuum in my stay..