Hotel Bawa Suites

I had a wonderful experience staying at Hotel Bawa Suites. From the moment we arrived, the hospitality was exceptional. A special thanks to Preeti at the reception, who went out of her way to arrange an early check-in considering my aged mother. Her kindness and understanding made a great first impression. Initially, we were not comfortable with the room due to the bed. Supervisor Hemant immediately took ownership of the situation and arranged for us to be shifted to another room with a much more comfortable medicated bed. He further escalated the matter to Manager Faisal, who personally visited our room to ensure that we were completely satisfied and instructed the entire team to take utmost care of us throughout our stay. His professionalism and genuine concern for guest comfort were truly commendable. The breakfast experience was equally delightful. Pravin, who looked after the breakfast area, ensured everything was well organized and that guests were attended to promptly. Oliver and Douglas were extremely courteous, attentive, and always served with a smile, making every breakfast enjoyable. It is because of such dedicated and caring staff that Hotel Bawa Suites stands out. Their warmth, professionalism, and willingness to go the extra mile made our stay memorable. I would highly recommend Hotel Bawa Suites to anyone looking for excellent hospitality and outstanding customer service. We will certainly look forward to staying here again.

Nothing to complain, there were no windows in the room .but it was manageable.

Best in area after previous stays in Khar West,reasonable accommodation for price, staff helpful

Aircon got inconsistent last 2 nights like they cut down effectiveness towards check out

Location would be better if it was not in the basement

The fact that when you book online through booking.com, the confirmation comes through with changes like breakfast removed from your booking and the price doesn't change. This has happened on two occasions with Bawa.

Location

Bed is as hard as ROCK not to the standard of 3 star hotel at all ... Room 303 Telephone was not working for every request we had to go to reception physically and request No basic courtesy of carrying guest luggage either during check in or check out

hassle free and comfortable! good stuff veer

Just 20min from the airport by car. Near a major street market and shops just walking distance. The staff are friendly and hospitable. Room size was more than needed and well valued for the money paid. Staff, Mahendra, Yash, Kavin, Dilkush, Sunil, Sachin, Praveen and Oliver always willing to go the extra mile to make you comfortable. Toilet was found clean and modern. Money well spent.