Graduate by Hilton Chapel Hill

The property itself and staff were great. We were disappointed with one staff member who removed the basketballs at 8:45 pm when the kids were told they could play until 9:30pm. She stated that a guest complained and so one guest was allowed to ruin the experience for 3 other families. Due to a baseball camp we had limited other time to enjoy this feature. The breakfast food in trophy room wasn’t the best but the coffees were awesome. Rooms were clean and front desk staff was extremely helpful. The Granville towers replica dorm room was cool to show my son since I stayed there while in school.

Very disappointed in my/our stay at this property. The individual that check us in upon arrival had little to desire people skills. Additionally, the room we were put in apparently has had past air conditioning issues, which we were not made aware of. The temps outside were above 90 all day and the room A/C was not working properly and room temps were high up until 4:00am when it eventually cooled down. Room also still had a portable wall unit attached to the outside airflow, thus drawing in warm air to help cool the room. It did not. Staff was aware of issues with room and yet still put my family and I in it. Offered no option to have us move to a more comfortable room nor any type of discount knowing g issues existed. We will no longer view The Graduate hotels as an option for us to stay in when visiting certain college towns. Very disappointed and this facility should be ashamed of how they handle the situation.

Cute and artsy, sheik hotel with fun decor. Big hit is the carpeted basketball court in middle of hotel with pillow basketballs. Hoops are standard 10 ft. Boys really enjoyed it! Latte coffee was decent in the restaurant. No laundry (we were baseball players so bummed about that stinky laundry had to be reworn LOL) and no ice machines but you could get ice at front desk. Floors made out of old basketball courts and headboards are basketball headboards. Cute touch. Presential suite could use an "uplift". Looks dated.

amazing

Very friendly and accommodating staff, beautifully appointed room with a college vibe that is stylish and sophisticated

Gorgeous, fun, different!! Loved everything about this hotel!

Large room with quirky decor (shabby chic?) was clean and quiet. The helpfulness and friendliness of the staff, particularly "Shy" (who was not shy) made this a five star experience.

Overall 4 stars. The Great: Spacious rooms with comfortable pillows in a good downtown location. Funky college basketball decor worked for us (but might not be everyone’s cup of tea). Also liked that the window in the room can be opened a bit to let in some fresh air. The Terrible: 1) We had to “request” the room be cleaned— a nonsense remnant of Covid (which was 5 years ago!). Hotels don’t do this anymore. We paid for the room, which should obviously include maid service! 2) EV car chargers in garage didn’t work. Especially annoying given they charge like $25 to park there. Overall we would be happy to return if these issues are addressed.

Unique property highlighting UNC Chapel Hill sports traditions. Conveniently located to campus and walkable to a number of restaurants. Front desk service and Trophy Room (staffed by Asia) were wonderful!