Graduate by Hilton Chapel Hill

Stayed one night. Cute interior design, fun, different. The problems where the bed is to firm. Was up and down all night. Tried to sleep in the chair but nothing to put feet up. The shower was either to hot or cold and the shower head was about to break away from the tile. Thermostat kept changing . For example set it on 72 for the night. Very loud when it runs so that contributed to not sleeping. At 5am the thermostat was set at 76. To warm in the room. Has to monitor the thermostat, because it kept changing.

Location

Underground parking

Friendly staff, clean, well appointed, and walk to campus.

they did not have the room I reserved. I will be reaching out to Expedia because I paid more for a room than what I should have considering they said their AC was not working in the room reserved

The staff did not tell me that there was a public lot next to the hotel when I specifically askedif there was one. They told me to park in the hotel parking lot and charged me an exorbitant amount for an overnight...it was free next door. If I did not ask, that would be a different conversation, but I did ask and was still told to park and pay which I found egregious. In general, the front desk staff was not very warm and welcoming.

I would pick a better person for the front desk. Someone with better social skills.

I will definitely visit again

The staff at the front desk was outstanding.

The staff/hotel dropped the ball by not informing its guests that there would be a running race on Saturday morning which would leave guests stranded. We checked out at 8am but were stranded on Kenan St with no way out for an hour and a half. Thank God we did not have a flight to catch, but our plans to get out of town were disrupted. Had we known, we could have left earlier. Left a poor taste after an otherwise great stay.

Good