Summer House Cairns

Very basic but nice room. Large kitchen with plenty of space for cooking. Frequent free shuttle to and from downtown.

Almost no hot water in the shower

Plenty of space but too many people. There are lockers

Bathrom and kitchen is always dirty. It’s impossible to cook. No supermarket around need to take a stuttle to go to city center

Clean well organised nice staff

Floor a has 2 toilets and showers for 20+ rooms and hot water didn’t work

Todo muy genial en especial la recepcionista lucia que es tan amorosa y preocupada por los guest es la mejor por lejos

El personal siempre muy atento y dispuesto a ayudar. El Shuttle que acerca al centro de la ciudad es ideal!

The beds were comfortable and was given kitchen utensils which was a bonus

There were many things that I disliked about the hostel. To start, the Aircon in my room wasn't working properly. Luckily it wasn't that warm outside so the open windows serficed. The bathrooms were unclean and unsanitary, this was every time I used them. There was so much dirt and grime on the floors, sink basins and showers so obviously this hadn't been done regularly. There were too many people in the kitchen itself at one time and nowhere to hang bags and if you did find a spot it would either be moved or just shoved behind other bags making it impossible to find again. The kitchen wasn't clean most of the time I was there I saw the housekeepers go in and clean it but it was still the same after. I have moved hostels due to these reasons and I won't be staying again. I understand it's a hostel but I was disappointed as the summer house in Brisbane was alot cleaner and the housekeepers obviously cared more about hygiene and staying on top of it.

The 24/7h check in, very social environment.

It was very crowded and overall not very clean. Good for a quick stay, but not for longer stays.

Helpful staff and facilities were great.

2pm check in is ridiculous. Many travellers come from very far places and need to be able to check in earlier and catch up on sleep or recover from Jetlag.