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8.6 / 10 Guest Rating

Franklin Suite Hotel

10300 Franklin Avenue, Fort McMurray, ca

Franklin Suite Hotel - main view

About the Property

Luxurious Suites with Kitchenettes
The Franklin Suite Hotel, located just 24 km from Vista Ridge, offers luxury suites with kitchenettes, perfect for a comfortable stay. Each suite features a kitchenette, a dining area, and a flat-screen TV with cable.

Convenient Amenities
Enjoy complimentary Wi-Fi, a 24-hour fitness centre, and a Full Hot Breakfast Buffet served daily. Additionally, guests have access to tea/coffee-making facilities, a toaster oven, and underground parking.

Prime Location
Situated near various dining options and entertainment venues, including The Keg Steakhouse and Podollan Pub, guests can easily explore the vibrant surroundings. Don't miss out on the nearby Northern Lights Tours, just a short drive away.

Book your stay at Franklin Suite Hotel for a luxurious and convenient experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent120 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Aileen
Verified booking
Standard Room
Stayed in Dec 30, 2024

"Good"

4.0

I would not stay here again. There was no hot breakfast as advertised, could not access the underground parking, the rooms are not great, I had repeated issues with my key card not working, and the wifi was so poor at times that I could not connect to do even basic things like send emails.

Helpful?
D
Darrell
Verified booking
partner
Standard Room
Stayed in Dec 19, 2024

"Good"

6.0

Overall the stay way decent, friendly staff, room was clean. Two things stood out that annoyed me a bit, no real breakfast they out out a lunch bag each day with a juice, apple , muffin, yogurt. The second thing is they have underground parking however not available for short term guests.

Helpful?
K
Kerri
Verified booking
Standard Room
Stayed in Sep 16, 2024

"Good"

4.0

The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.

Helpful?
S
SaDea
Verified booking
partner
Standard Room
Stayed in Sep 16, 2024

"Good"

4.0

This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.

Helpful?
C
Carolyn
Verified booking
Standard Room
Stayed in Aug 8, 2024

"Excellent"

8.0

The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute

Helpful?
B
Brandi
Verified booking
Standard Room
Stayed in Jul 28, 2024

"Good"

4.0

There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.

Helpful?
S
Shirley
Verified booking
partner
Standard Room
Stayed in Jul 23, 2024

"Exceptional"

10.0

Great

Helpful?
K
Kimberley
Verified booking
Standard Room
Stayed in Jul 9, 2024

"Spacious room, great bathtub!"

10.0

Room was beautifully appointed with soaker tub. Staff especially gracious, especially Rain at the front desk. Will stay again!

Helpful?
A
Arthur
Verified booking
family_with_children
Standard Room
Stayed in Jul 7, 2024

"Exceptional"

10.0

Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)

Helpful?
T
Terry
Verified booking
Standard Room
Stayed in Jul 3, 2024

"Good"

6.0

The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.

Helpful?