Franklin Suite Hotel

My entire stay was disrupted by no AC. My room was literally 28C the entire time I was there. Not an exaggeration. Nothing was done about this other than giving a tiny fan. Also the internet still does not work well in my the rooms. Very slow or inaccessible.

My room was spacious, clean, & well priced. The only things to note are that, you have to climb 2 stairs to get up to the elevator—not ideal if you are on wheels. The only thing that made my stay disappointing is that it’s a hotel that caters to the oilfield community so breakfast is served 5-9. I got dressed to go downstairs for a coffee and got there before 9–they had closed the breakfast area early. I believe that if you offer a service—you should honour the hours listed. I would try this hotel once more, but in a town that has so many options—these are worth noting. Thank you for the stay!! I

Dirty lobby

Absolutely love the unground parking! Most people are scared of the incline, making parking down below a breeze! Always easy to find a great spot. Location is amazing. Room was ok, was awoken twice by the floor above (was on 3rd). No problem! I usually stay on the 4th floor and will do so from now on. Front staff very friendly and helpful, cleaning staff amazing! Keep it up. BY FAR my favourite hotel in the city. I'll be back very soon.

Clean and very friendly staff

I had stayed in this property when it was first put into use upon completion of its construction some 15 years ago.It has stayed very serviceable and shows maintenance has been properly costed.Staff were and are polite, professional,and most importantly friendly. As we are using this for business purposes we will continue to stay here and will recommend consultants,subcontractors and suppliers use this Hotel moving forwards.

Rooms are infested with bugs ! Disgusting

The hotel location was perfect! Staff were very accommodating and friendly, hotel was very clean, rooms were very spacious!

Every time I travel to fort mac I like stay in Franklin hotel, rooms are big enough and always clean and excellent costumer service

Great Service!