Days Inn by Wyndham Kissimmee West

very upsetting very gross

This is the worst place I have ever lodged. The room was so dirty, there were roaches and spiders everywhere, and the toilet knob was broken. I could not sit on the toilet for once. Terrible! I made a reservation for five days. On my first night, I had to go out to locate the venue of the program I came to attend and by the time I returned, I touched the table, and it was sticky to my hand. I checked the bathroom and realized the knob was broken, and when I looked up, I saw a roach moving around. Fast forward to second day, I returned late in the evening, and I approached the attendant to check me out because my room was so filthy, but he gave me an option of another room. After they moved me to another room, the only difference was that the toilet knob in the new room was not broken. Due to the nature of the event that I came to attend, I had no time to move to another hotel, which was the reason I stayed in this filthy inn for five days.

The saying you get what you paid for, very true. I can admit bed, comfortable. But cleanliness, horrible. I as well came a cross a few roaches. But that I could deal with. What I can’t, is the 2nd night there, alone with my daughter, dead asleep, get a knocking on door at 11:37pm. Next thing I know, someone turning knob & door opening. Never in my life been as scared as I was that night. Run as quick as I could to door. A male starts to apologize & say sorry wrong room, then leaves. Had hell of a time sleeping after that. Ended up leaving at 6am the next day. When I went to check out, I asked person about keys to rooms, they aren’t able to open other rooms, right. He then states so so sorry ma’am. I was looking for room that asked for towels & entered wrong room. I told him he should’ve not entered like that. Why open a door, letting your self in, especially that late. Now a little hesitant to stay somewhere with just my daughter.

Overall, the initial room that we stayed in smelt so bad. Whatever cleaning supplies they used, it lingered heavily. So we asked to switch rooms. The smell was better, but the beds and floor were absolutely dirty. I woke up with bed bug bites on my body. Breakfast was terrible. Cereal with no milk?

It was a great experience

Upon arrival, our first room had bugs and one of the beds was lopsided and appeared to be broken. We requested a different room and the staff was very couteous and helpful to accommodate our request. We had to request a blanket for the second room and had only two towels. There is no coffee maker in the room and the rooms need updating. The pool was dirty looking and all the pool deck chairs and loungers were broken with the exception of 2 chairs and 1 lounger. The breakfast bar was locked and not stocked. Our first morning we went gor breakfast to find two pieces of very stale, old bread and 2 cereal dispensers partially full. No fresh coffee, milk, juice etc. The staff did bring out a pitcher of milk, two plates and two apple juice drink boxes. The area was very noisy all hours of the night and felt very unsafe everytime we stepped out of the room. After googling the area, we discovered this location was on a list of areas to avoid in Kissimmee. Location overall was run down and outdated mirroring the google reviews 100 percent. If another room in another location would have been available, we would not have stayed the duration of our trip. I wish I could upload current photos to share as we took plenty of them. My expectation for a Drury Inn property was indeed much higher than we experienced.

The property is in a perfect neighborhood and close to everything for tourist. With that being said it was a horrible experience. I only wanted 3 things in a hotel when I travel. I needed breakfast, good location, and a pool. When we got there, there wasn’t any towels in the bathroom and no toilet paper. Since we got there so late I was okay. In the morning when we went down for breakfast there was none. The owner asked me if I wanted a cereal. The room was not ever cleaned and there was sketchy people throughout the property. The card kept on deactivating so I had to go to the front office and wait 20 minutes. Everyday I had to go get a new towel or toilet paper. The hotel is nice but it’s rundown by the slumlord. It can be so nice if they put work into it. I had already paid so I couldn’t leave. At night time there was drug activity. Avoid this place at all cost!!!!!

Do NOT stay here! 3 rooms they showed me and they were all bad. Floor not clean, bed sheets dirty! Bathroom not clean sink in the kitchen part was leftover coffee stuck on the bottom. Bugs in one room. Had people in next room fight at super early hours of the morning he even mentioned about shooting the place down. This place would be fantastic for all the homeless people around.

Unfortunately, this was a very bad decision from our part. The only reason we did not leave it was because I would not get my money back. Hairs on toilet and tub, no phone in the room, and when you called them from your phone they never answered. This place is so dirty, do not stay here !

Checked into a smelly room. Homeless group encamped on second floor balcony. Open drug use and pot smoking.Not a place to stay. Definitely not family friendly.