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7.8 / 10 Guest Rating

The Windsor Hotel by Hoco Hotels Collection

23 Albert Street, Stratford, ca

The Windsor Hotel by Hoco Hotels Collection - main view

About the Property

Historic Charm and Modern Comforts
Experience a blend of historic charm and modern comforts at The Windsor Hotel by Hoco Hotels Collection. Built in 1881, our hotel is just steps away from Avon Theater and offers free WiFi in the lobby and public spaces.

Prime Location
Conveniently located within 1.5 km of Stratford Festival Theatre and 300 metres of Studio Theatre, our hotel is the perfect choice for theater enthusiasts. Explore the vibrant cultural scene with Tom Patterson Theatre just 600 metres away.

Cozy Accommodations
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms. Some units also feature a comfortable seating area, ensuring a pleasant stay for all guests.

Book now and indulge in a delightful stay at The Windsor Hotel by Hoco Hotels Collection.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

19 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Standard Queen Room

Non-refundable
Room Only
20% OFF$147.23

$117.78

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
King Room - Photo 8
1/8

King Room

This twin room has a tea/coffee maker and air conditioning.

24 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

King Room

Non-refundable
Room Only
20% OFF$166.86

$133.49

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
1/10

Junior Suite

This suite features a sofa and air conditioning.

30 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Junior Suite

Non-refundable
Room Only
20% OFF$186.5

$149.2

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
Family Suite - Photo 3
Family Suite - Photo 4
1/4

Family Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a mini-bar, as well as a tea and coffee maker. The unit offers 2 beds.

45 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Family Suite

Non-refundable
Room Only
20% OFF$225.76

$180.61

Includes taxes & fees
Queen Room - Photo 1
Queen Room - Photo 2
Queen Room - Photo 3
Queen Room - Photo 4
Queen Room - Photo 5
1/5

Queen Room

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

15 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVAir conditioningHair dryer

Queen Room

Non-refundable
Room Only
20% OFF$147.23

$117.78

Includes taxes & fees
Three-Bedroom Apartment - Photo 1
Three-Bedroom Apartment - Photo 2
Three-Bedroom Apartment - Photo 3
Three-Bedroom Apartment - Photo 4
Three-Bedroom Apartment - Photo 5
Three-Bedroom Apartment - Photo 6
Three-Bedroom Apartment - Photo 7
Three-Bedroom Apartment - Photo 8
Three-Bedroom Apartment - Photo 9
Three-Bedroom Apartment - Photo 10
1/10

Three-Bedroom Apartment

The unit has 3 beds.

0
Sleeps 6
1 Double bed (131-150 cm wide)

Three-Bedroom Apartment

Non-refundable
Room Only
20% OFF$441.7

$353.36

Includes taxes & fees
Family Junior Suite - Photo 1
Family Junior Suite - Photo 2
Family Junior Suite - Photo 3
1/3

Family Junior Suite

The unit has 3 beds.

0
Sleeps 5
1 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)

Family Junior Suite

Non-refundable
Room Only
20% OFF$206.13

$164.9

Includes taxes & fees

Guest Reviews

7.8
Very Good469 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness7.2
Service8.7
Location9.2
Room Quality7.2
Amenities6.7
Value for Money7.7
Food and Beverage7.7
Overall Experience8.0

Select topics to read reviews

M
MariacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Overpriced and RunDown"

3.0

Doors stick. Floors are wavy.

Helpful?
H
Hung-TatcaCA
Verified booking
couple
Standard Room
Stayed in Jan 17, 2026

"Good"

5.0
Helpful?
P
pjmcinniscaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 9, 2026

"Very Good"

7.0
Helpful?
L
LauracaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

10.0
Helpful?
M
MelaniecaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"New Year stay at Stratford, The Windsor"

8.0

The staff, the location, room size, fluffy pillows.

No elevator, no microwave

Helpful?
M
MelaniecaCA
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"New Year stay at The Windsor, Stratford"

8.0

I like that the staff were very welcoming and supportive. They went the extra mile esp Amelia, who checked us in-person, as I requested even if our train arrived past 8pm. The location is great. I like that there are no keys or cards to rooms as they could get lost or de-magnetized. The number key to access room is convenient. The pillows were very nice, fluffy and soft but firm.

As I had difficulty climbing stairs, I did not like that the elevator was out of order. But the staff offered to help bring up my bags. Also, there was no microwave to take-out food.

Helpful?
A
AnnecaCA
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Good value and location"

8.0

Perfect location for my stay. The staircase was beautiful.

I found the bed too soft but my partner thought it was comfortable. The front entrance step was very icy but just inside the lobby was a salt bucket so I kept salting the steps so no one would fall. The room would have benefited with a boot mat to collect water from the winter foot wear.

Helpful?
H
HilarycaCA
Verified booking
family_with_children
Standard Room
Stayed in Dec 17, 2025

"Fantastic location and welcoming staff!"

8.0

Great hotel in a great location.Staff were friendly and gave fantastic recommendations.Very comfortable bed.

The bathroom was very small and the faucet needed repairs.The elevator wasn't working.The hotel was under renovations so no restaurant on site.

Helpful?
J
JamescaCA
Verified booking
couple
Standard Room
Stayed in Dec 15, 2025

"would never stay there again or recommend to friends"

2.0

The location is convenient. Room was clean

Very little parking on site, must make reservation for it in advance Charged for parking that was not available and not refunded at checkout. Had to park 4 blocks away and walk in the bitter cold Staff indifferent, often not available. Elevator broken, lounge under construction Bathroom tiny with no working exhaust fan TV remote had no volume control, no controls on TV either

Helpful?
B
BevcaCA
Verified booking
couple
Standard Room
Stayed in Dec 13, 2025

"Interested heritage building but ongoing lobby renovation and broken elevator"

5.0

Great location for walking everywhere.

Broken elevator-apparently for many months, parking hassle, limited on-site parking, parked outside front doors to unload bags and during 5min we were inside checking-in parking enforcement tagged us- we assume they were watching us, loud after party noise outside bar across street kept us awake 2-4am

Helpful?
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