JAZ Almaza Beach Resort, Almaza Bay

I've never seen such a great service in a hotel before... very professional.. very sweet... Thank you Injy for making everything smooth for us.. Truly one of the best hotels in Egypt..and the beach is magical!!!

Absolutely nothing

All staff behaviors are excellent

هذا الفندق له سحر خاص ولذلك لى زيارتان له كل عام على الأقل البحر فى هذا الخليج اكثر من رائع والغرف جميله وجميع العاملين ودوده

كررت اكثر من مره بأن جودة الطعام ليست على مستوى جيد ويجب الاهتمام بأنواع الدهون المستخدمه وان يكون هناك مراجعه للحفظ والتخزين وليس من المهم وجود أصناف كثيره من الطعام دون مذاق جيد او تسبب مشاكل صحية

Despite that we didn't like our stay as an overall experience, but here ate things we liked as a family: - Front desk amazing experience and thanks to Mr Ihab and Ms. Mirrette for all their efforts to recover us during check out - Beach team specially AbdulAzim who was very friendly and supportive - Mohamed from Housekeeping - Beach was amazing and very nicely prepared for guests - Pools were very nice and clean - Location is amazing and close to the city - Clinic team is very professional and they supported us big time during our stay

We are regular Jaz customers, and frankly speeking we were totally shocked with the level training of F&B team. It is a shame that such unfriendly behaviors from couple of team members can ruin an overall experience. The restaurant team made us feel totally unwelcomed and felt like we are begging food or help, even a simple silverware request is argued with us by one pf their supervisors that we didn't request it properly, it felt very strange to come to Jaz to be taught lessons about how to request help from the staff in the restaurant 😃 Adding to this that the breakfast is so bad and we could spot some items not being served fresh in the same day specially the bakeries. We will never be back to Jaz Almaza and highly do not recommend it.

Everything from reception to housekeeping to restaurant staff or beach personnel. Greeted with smile in every corner of the resort, amazing views and excellent service made our stay one of the greatest we've ever had. Clean spatious room with amazing view, richness and diversity of the breakfast and dinner buffet, and clear crystal water are some of the top aspects to be mentioned. Everything at the location has a good maintanance even showers on the pool/beach area. Great services guys! reasonable prices as well. Can't wait to return for another vacation

That our plans didn't allow us to extend the stay :)

The location is excellent, and both Amr and Chef Hossam were exceptionally polite and attentive.

Despite being marketed as a five-star hotel, the overall experience fell significantly short of expectations. The management appears overly focused on cost reduction at the expense of guest satisfaction, with little regard for the services and standards originally promised at the time of booking. Unfortunately, the value for money is extremely poor, and the experience does not reflect the level typically associated with a hotel in this category.