Hampton Inn & Suites Pharr

Ac couldn’t keep up with room temperature to stay cool. Had to run all night

Very good place

I stay at this hotel at least three times a year when attending business meetings in the Pharr, Texas area. Until now, my experiences have generally been fine, despite the hotel undergoing renovations for a long time. However, during my most recent visit, I encountered several issues. The bathroom lacked towel hangers, and the TV was not functional, even though I reported the problem twice without any follow-up action. Additionally, I requested a thorough cleaning of my room, but the staff only made the beds and replaced the towels, leaving the floor covered in the same dust and paper that had been there before. This trip was truly disappointing. I encourage the hotel management to consider installing towel hangers in the bathrooms and enhancing the cleaning service to provide a better experience for guests.

Breakfast was alright.

Toilet needed to be fixed because everytime you flush water came out from pipes behind wall on to the floor with very bad smell !!!!!

Location, staff, breakfast, and rooms are always perfect when we go.

Seleccione un tipo de habitación y me proporcionan una diferente y me querian cobrar un cargo extra por la que yo seleccione.

For this to be a Hampton, I was disappointed. There was only one elevator working due to remodeling; the pool area was kinda sketchy and no pool chairs available for anyone to sit; breakfast was bad due to everything being out and us needing to ask for refills on mostly everything; coffee was never hot-I was able to drink the coffee like a normal beverage; noise level through the windows was bad, especially at night- everything can be heard; AC was interesting- sounded like it was powered by water; safe in the room was not functioning; not enough towels upon arrival; sugar ants were on the nightstand; window actually opens up all the way and for being on the 4th floor, safety is a huge concern. Highly disappointed with the quality of this hotel and I never have this many issues on one single stay.

Rating: ★☆☆☆☆ Review: Disappointed with my stay. Found a cockroach in the shower, no bath towels in the room, and had to go to the front desk to get one. The ice machine was broken and located in a hot hallway with no A/C. Poor service overall—definitely not worth the price.