Holiday Inn Express - Coventry S - West Warwick Area by IHG

It was ok

We enjoyed our stay at this hotel. The room was very clean and comfortable.

This is an outstanding central Rhode Island location - a good spot if you are hitting all parts of the state. The hotel is clean, has great water pressure, quiet and the room was well laid out, allowing for space to roam. Overall it was a better stay than I'd expected to have. Housekeeping did a great job freshening up the room. Good breakfast too. Our experience was better here than at a more expensive and more hihgly rated Hyatt where we'd stayed the night before.

Management needs to open their wallets a bit and not operate the place with such low staffing levels. A property that size should have two front desk agents and a maintanence person for the evening shift.

The property was exceptionally clean.

Unfortunately, We arrived a bit late for breakfast and the choices were limited. However, what was there tasted great.

The property poorly maintained.

Location, limited breakfast and parking facility

The room was a mess. The carpet was wet. When requested for change of room, were given 4 towels to put on the floor. There were reused linens. Since we arrived late we had no stamina to do the formalities of changing the hotel, as it was matter of just one night

adequate. central location - not far from airport. dining close by. staff were nice. options at the breakfast buffet.

Sheets were dirty Horrible customer service Room had holes in ceiling and wall Bugs crawling on floor and walls Weird smell

Great cookies and checkin staff!